Order Management Representative

6 months ago


Mississauga, Canada Allegion Full time

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Order Management Representative - Mississauga, Ontario, Canada

Order Management Representative

What You Will Do:

- Working with customers and their systems modifying orders
- Modify customer orders in the business operating system
- Represent the organization daily through customer contact and relationship-building
- Monitor customer accounts daily to proactively avoid customer issues by working with other functional departments
- Work with internal departments to enable accurate account management and resolution of customer issues
- Gather information for measurement, analysis and reporting
- Make all necessary entries in the business systems to support company processes
- Meet all service level agreements as set by management

What You Need to Succeed:

- Post-Secondary Education or equivalent
- Minimum 2 years related customer service /industry experience
- Order Entry experience (manual, EDI)

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

- You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
- You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
- You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work

What You’ll Get from Us:

- Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
- A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
- Tuition Reimbursement
- Competitive paid time off
- Employee Discounts through _Perks at Work_
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Join our team of experts today and help us make tomorrow’s world a safer place
- Not sure if your experience perfectly aligns with the role?_
- and_

We Celebrate Who We Are

contact our Talent Acquisition Team.

© Allegion plc, 2020 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an

equal opportunity and affirmative action employer



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