
Order Management and Logistics Coordinator
4 weeks ago
Customer relationship management by accommodating preferences and maintaining professional level of communication - analyze and respond to customer inquires
- Order management, including data entry, updating information in status reports and order quotes, obtaining and storing correspondence and documentation
- Creation of waybills with courier partners to ensure successful delivery of orders and resolve shipping issues such lost parcels, delayed transit, damaged product in transit, mis-shipment, etc.
- Communication with warehousing teams to discuss shipment inventory allocation, shipment delivery deadlines to ensure successful delivery
- EDI order management
- Participate in tradeshows to help with show organization and assist sales team
- Administrative work assigned by team members
- Attend internal meetings to discuss overall strategy and improve workflow efficiency
**Required Skills**:
- Office 365: Outlook, Excel, Word, ERP system
- Relationship management skills
- Customer service experience - 1 year
- Problem solving
- Proactive, desire to learn new skills
**Summary**
As an Order Management and Logistics Coordinator, you will be essential in streamlining order processing and logistics to enhance customer satisfaction. Reporting to the Supply Chain Manager, your core skills in customer service and ERP systems will support efficient order fulfillment. Utilizing premium skills in transportation management systems and data analysis, you will optimize supply chain operations. Join our team to drive operational excellence and ensure timely delivery of products.
**Job Types**: Full-time, Permanent
Pay: $45,000.00-$49,226.62 per year
Additional pay:
- Bonus pay
- Tips
**Benefits**:
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
**Education**:
- Bachelor's Degree (required)
Work Location: In person
Application deadline: 2025-01-12
Expected start date: 2025-01-13
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