Bilingual Customer Service Representative

2 weeks ago


Vaughan, Canada Cardinal Health Full time

**_What Customer Service Operations contributes to Cardinal Health_**

Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.

We are looking for a bilingual, positive and team-oriented individual to join our dynamic Customer Care team remotely, but reporting in to our Head Office in Vaughan Ontario.

Join our Remote Customer Care team for a 12 month contract and make an impact by providing customer front-line excellence support by servicing internal and external clients in the Health Care industry.

The Customer Care Representative processes customer orders and responds to customer inquiries over the phone.

For more information on what it is like to work for us, please watch this video: Cardinal Health - Wings.

Working hours are Monday to Friday from 8:00am - 4:00pm.

Your Contributions to the Organization will be:

- Processing customer purchase orders and sample orders for sales reps.
- Adapting to new assignments and a fast pace changing environment
- Working with the team to accomplish related results as needed
- Creating a legendary customer experience at every interaction and look for ways to contribute to the ongoing success of Cardinal Health Canada

Other duties as required in order to maximize customer relationships by providing consistent responsive information
- Cardinal Health Canada is dedicated to the health and safety of its employees, customers and communities.

This Job might be for you if:

- You’re fluent in French and English, written and oral
- You have 3 to 5 years of experience in a Customer Service environment interacting with internal and external customers
- You possess excellent computer skills
- You’ve proven multi-tasking and problem resolution in a fast paced environment
- You’re motivated to learning new software, JD Edwards experience is preferred
- You’re meticulous, and excel in interpersonal skills
- Post-Secondary Education preferred
- __________________________

**Ce que les opérations de service à la clientèle apportent à Cardinal Health**

Cardinal Health Canada, qui compte plus de 1300 employés à l'échelle nationale, est un maillon essentiel de la chaîne d'approvisionnement des soins de santé au Canada, fournissant plus de 70 000 produits aux établissements de soins de santé et aux professionnels de la santé dans tout le pays.

Nous recherchons une personne bilingue, positive et ayant l'esprit d'équipe pour rejoindre notre équipe dynamique de service à la clientèle à distance, mais relevant de notre siège social à Vaughan (Ontario).

Joignez-vous à notre équipe de service à la clientèle à distance pour un contrat de 12 mois et faites une différence en fournissant un soutien d'excellence de première ligne à la clientèle en desservant des clients internes et externes dans l'industrie des soins de santé.

Le représentant du service à la clientèle traite les commandes des clients et répond à leurs questions par téléphone.

Les horaires de travail sont du lundi au vendredi de 8h00 à 16h00.

Vos contributions à l'organisation seront:

- Répondre aux demandes de renseignements des clients par téléphone et par courriel.
- Traiter les bons de commande des clients et les commandes d'échantillons pour les représentants des ventes.
- S'adapter à de nouvelles missions et à un environnement en constante évolution.
- Travailler avec l'équipe pour obtenir les résultats nécessaires.

Pour plus d'informations sur ce que c'est que de travailler pour nous, veuillez regarder cette vidéo : Cardinal Health - Wings.
- Créer une expérience client légendaire à chaque interaction et chercher des moyens de contribuer au succès continu de Cardinal Health Canada.

Autres tâches requises afin de maximiser les relations avec les clients en fournissant des informations cohérentes et réactives.
- Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._



  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    About the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    Job SummaryThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries...


  • Vaughan, Canada CAD Customer Service Full time

    Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...


  • Vaughan, Ontario, Canada CAD Customer Service Full time

    At CAD Customer Service, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will strive to provide the absolute best customer experience in support of multiple business units within our organization.The ideal candidate will have...


  • Vaughan, Ontario, Canada 407 ETR Full time

    Job Summary:We are seeking a highly skilled and bilingual customer service representative to join our team at 407 ETR. As a customer service representative, you will be responsible for providing world-class service to our customers in English and French, resolving issues efficiently, and maintaining a high level of customer satisfaction.Key...


  • Vaughan, Ontario, Canada 407 ETR Full time

    Job Summary:We are seeking a highly skilled and bilingual customer service representative to join our team at 407 ETR. As a customer service representative, you will be responsible for providing world-class service to our customers in English and French, resolving issues efficiently, and ensuring customer satisfaction.Key Responsibilities:Provide exceptional...


  • Vaughan, Ontario, Canada 407 ETR Full time

    Job Summary:We are seeking a highly skilled and bilingual customer service representative to join our team at 407 ETR. As a customer service representative, you will be responsible for providing world-class service to our customers in English and French, resolving issues efficiently, and ensuring customer satisfaction.Key Responsibilities:Provide exceptional...


  • Vaughan, Ontario, Canada 407 ETR Full time

    Job Summary:We are seeking a highly skilled and bilingual customer service representative to join our team at 407 ETR. As a customer service representative, you will be responsible for providing world-class service to our customers in English and French, resolving issues efficiently, and ensuring customer satisfaction.Key Responsibilities:Provide exceptional...


  • Vaughan, Ontario, Canada 407 ETR Full time

    Job Summary:We are seeking a highly skilled and bilingual customer service representative to join our team at 407 ETR. As a customer service representative, you will be responsible for providing world-class service to our customers in English and French, resolving issues efficiently, and ensuring customer satisfaction.Key Responsibilities:Provide exceptional...


  • Vaughan, Ontario, Canada 407 ETR Full time

    Job Summary:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at 407 ETR. As a key member of our customer service team, you will be responsible for providing world-class service to our customers in English and French.Key Responsibilities:Provide exceptional customer service to customers in English and French,...


  • Vaughan, Canada Staples Full time

    **Bilingual Customer Care Representative (12 Month Contract)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North...


  • Vaughan, Ontario, Canada Challenger Motor Freight Full time

    At Challenger Motor Freight, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll play a crucial role in supporting our sales representatives and ensuring exceptional customer satisfaction.Key Responsibilities:Collaborate with senior sales staff to create and maintain sales reports.Establish...


  • Vaughan, Ontario, Canada Challenger Motor Freight Inc. Full time

    About the RoleFastfrate is a leading transportation and logistics company with a strong presence in Canada and the USA. We offer a wide range of services, including over-the-road, cross-border, and intermodal transportation, warehousing, distribution, and final mile services.We are seeking a highly skilled and motivated Sales Coordinator to join our team in...


  • Vaughan, Canada Lynden International Logistics Company Full time

    Lynden International Logistics ULC., a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry. Lynden International...