Bilingual Order Entry Representatives

1 week ago

Vaughan, Canada Bilingual Source Full time

Job Title: Bilingual Order Entry Representative (French and English Required)


Location: Vaughan


Employment Type: Full-Time


Hybrid: 3 in office (Tuesday;Thursday and 3rd day is rotated every 2 weeks) and 2 at home


SALARY: 50-60 k + 2% (Incentive Plan)


FEATURES: North of the city with low call volume and only business to business calls/emails. This is a stable and secure employer that are supportive and this department has an amazing manager


JOB HOURS: 8:30am -5:00 pm (Mon-Fri)


VACATION & BENEFITS: benefits from day 1, 3 weeks vacay (they would prefer to give 2), + 2 floater days, RRSP matching program


Are you looking for a stable, long-term career in a supportive, well-established organization? Our client, a leader in the healthcare industry, is seeking a Bilingual Order Entry Representative to join their team. This is an excellent opportunity for individuals who value consistency, reliability, and a fulfilling career in a team-oriented environment.


Why You Should Apply:

  • Stability & Consistency: This role offers a steady, long-term opportunity with room for personal growth within a well-established company.
  • Work-Life Balance: Enjoy a stable work schedule, with a focus on maintaining a healthy balance between work and personal life.
  • Comprehensive Benefits: Benefit from a full range of health, wellness, and financial benefits to support you and your family.
  • Supportive Environment: Work in a positive and collaborative team atmosphere, where your contributions are valued.


Key Responsibilities:

  • Serve as the first point of contact for all customer inquiries, ensuring a positive and efficient customer experience.
  • Manage and process sales orders received through various channels (email, fax, phone, EDI).
  • Investigate and resolve issues related to shipment status, returns, credits, and debts.
  • Process Returns Merchandise Authorization (RMA) requests and ensure timely credits are issued.
  • Work closely with the sales team to meet and exceed customer service expectations.
  • Identify opportunities to improve processes and contribute to project teams focused on driving customer satisfaction and efficiency.
  • Collaborate with the Accounts Receivable team to resolve order discrepancies promptly.
  • Maintain customer pricing, special instructions, and ensure accurate order processing for consignment orders.


Required Qualifications:

  • Fluency in French and English (both written and spoken) is required.
  • Exceptional customer service skills with a strong focus on resolving customer issues efficiently.
  • Excellent organizational and communication skills, both written and verbal.
  • Proven ability to multi-task and work in a fast-paced, customer-driven environment.
  • Strong analytical abilities to research, summarize, and communicate complex information.
  • Attention to detail with a focus on data entry accuracy.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • A post-secondary education degree is required, with at least 1 year of experience in a customer-facing or order management role.
  • SAP experience is a strong asset.
  • Experience in the medical device industry is preferred but not required.


What We’re Looking For:

This is the ideal role for candidates who thrive in a reliable, stable environment and want to contribute to a positive and supportive team culture. Our client is seeking individuals who are committed to delivering exceptional customer service while embracing long-term growth opportunities.


If you’re looking for a career that offers stability, consistency, and a supportive environment, we encourage you to apply today.


To Apply: Submit your resume, highlighting your bilingual language proficiency and relevant experience.

  • Bilingual Order Entry Representatives

    1 week ago

    Vaughan, Canada Bilingual Source Full time

    Job Title: Bilingual Order Entry Representative (French and English Required) Location: Vaughan Employment Type: Full-Time Hybrid: 3 in office (Tuesday;Thursday and 3rd day is rotated every 2 weeks) and 2 at home SALARY: 50-60 k + 2% (Incentive Plan) FEATURES: North of the city with low call volume and only business to business calls/emails. This is a...

  • Order Entry and Rga Representative

    5 months ago

    Vaughan, Canada ASSA ABLOY Full time

    ASSA ABLOY Door Security Solutions provides end-users (healthcare facilities, schools, universities, military, commercial buildings, etc.) with unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing...

  • Order Entry

    6 months ago

    Vaughan, Canada Lynden International Logistics Co. Full time

    **SUMMARY**: This position is responsible for providing customer service, clerical and administrative duties to a number of clients and their customers, ensuring accuracy and complete confidentiality. This individual is accountable for the timely and accurate collection of orders both online and offline with the customer. Routine communication to the client...

  • Customer Service Representative

    1 week ago

    Vaughan, Ontario, Canada Bilingual Source Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Bilingual Source. As a key member of our customer-facing department, you will play a vital role in ensuring exceptional customer experiences and driving business growth.

  • Customer Service/Order Entry

    5 months ago

    Vaughan, Canada AppleOne Full time

    This Customer Service/Order Entry Position Features: • Benefits (medical/dental/vision) • Paid Vacation • $120/yr. towards safety shoes • great hours Our client located in the Vaughan area is looking for a Customer Service/Order Entry Representative to join their team on a full time basis: Duties and Responsibilities: •Processing an...

  • Bilingual Account Service Representative

    6 months ago

    Vaughan, Canada Lynden International Logistics Company Full time

    Lynden International Logistics ULC., a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry. Lynden International...

  • Order Entry Clerk

    6 months ago

    Vaughan, Canada Appliance Canada Full time

    **Job Description & General Duties** - Entering orders in the system and order maintenance - Phone orders - Scheduling deliveries - Order deficiencies, return/exchange management - Informing customers of product backorder, or substitutions - Ensure price lists are updated and entered in Syspro - Other duties as directed by Appliance Canada - Provide...

  • Bilingual Account Service Representative

    4 weeks ago

    Vaughan, Canada Equest Full time

    Lynden International Logistics ULC i s seeking a motivated Bilingual Account Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients. This role involves handling inquiries, resolving issues, and coordinating shipments to guarantee timely delivery....

  • Bilingual Account Service Representative

    4 weeks ago

    Vaughan, Canada Lynden International Logistics Company Full time

    Lynden International Logistics ULC, a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry. **SUMMARY**: This position is...

  • Customer Service Representative

    4 days ago

    Vaughan, Ontario, Canada AppleOne Full time

    Company Overview">AppleOne is a leading recruitment agency with a strong presence in the Vaughan area, seeking a skilled Customer Service Representative to join their team. With a focus on delivering exceptional customer service and order management, this role is ideal for individuals who thrive in fast-paced environments.">Estimated Salary">The estimated...

  • Client Service Coordinator

    1 week ago

    Vaughan, Ontario, Canada Bilingual Source Full time

    We are seeking a highly skilled Client Service Coordinator to manage and process sales orders received through various channels. As a key member of our team, you will be responsible for identifying opportunities to improve processes and contributing to project teams focused on driving customer satisfaction and efficiency.About the RoleThe ideal candidate...

  • Customer Service Representative with Order Management Expertise

    2 weeks ago

    Vaughan, Ontario, Canada AppleOne Full time

    Job Title: Customer Service Representative with Order Management ExpertiseAbout the Role: AppleOne is seeking a highly skilled and experienced Customer Service Representative to join their team in the Vaughan area. This full-time position offers a unique opportunity to work in a dynamic environment where exceptional customer service and order management...

  • Customer Care Representative, Bilingual

    2 months ago

    Vaughan, Canada CAD Customer Service Full time

    Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...

  • Customer Care Representative, Bilingual

    2 months ago

    Vaughan, Canada Terumo Medical Corporation Full time

    We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come. At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go...

  • Bilingual Customer Care Representative

    5 months ago

    Vaughan, Canada Staples Full time

    **Bilingual Customer Care Representative (12 Month Contract)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North...

  • Customer Service Representative

    2 weeks ago

    Vaughan, Ontario, Canada CAD Customer Service Full time

    About the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...

  • Bilingual Customer Service Representative

    1 month ago

    Vaughan, Ontario, Canada 407 ETR Full time

    Job Summary:We are seeking a highly skilled and bilingual customer service representative to join our team at 407 ETR. As a customer service representative, you will be responsible for providing world-class service to our customers in English and French, resolving issues efficiently, and maintaining a high level of customer satisfaction.Key...

  • Client Experience Associate

    5 months ago

    Vaughan, Canada Caesarstone Full time

    **Work Schedule: Mon-Fri. 8:30-5:00pm EST** ****Position is responsible for customer service, inventory/stock verifications and management along with other administrative duties. Responsible for ensuring orders are processed and fulfilled. Main responsibility is to assists all customers - internal and external in a friendly and expeditious manner and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Vaughan, Canada Cardinal Health Full time

    **_What Customer Service Operations contributes to Cardinal Health_** Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country. We are looking for a bilingual, positive and team-oriented...

  • Bilingual Customer Service Representative

    4 weeks ago

    Vaughan, Ontario, Canada 407 ETR Full time

    Job Summary:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at 407 ETR. As a key member of our customer service team, you will be responsible for providing world-class service to our customers in English and French.Key Responsibilities:Provide exceptional customer service to customers in English and French,...