Commercial Lines Account Associate, Cross Border
5 days ago
**About The Role**
We’re looking for a dynamic **Commercial Insurance Account Associate** for our Cross Border division. In this role, the AA will work closely with our Canadian & US brokers to service the day-to-day needs of our in-house and well-established book of business. This includes reviewing and amending insurance policies with the client to ensure complete and appropriate coverage.
**What You’ll Do**
- Continuously delivering quality client service for an assigned book of business
- Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions
- Be responsible for the renewal and servicing of cross-border policies, cross-border clients, and other items client service from end to end (submission, marketing, proposal, binding, invoicing, etc.)
- Monitoring client accounts receivable statements, and collecting outstanding premium owing;
- Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop
**What You’ll Need for Success**
- **RIBO (Ontario Broker’s license) or ability to obtain in short order Required**:
- Typically, 3+ years of Insurance Industry and product line experience - broking or underwriting
- Experience in the placement of commercial lines, transportation, cross border accounts is strongly preferred
- Experience delivering client-focused solutions based on customer needs
- Professional communication, and strong interpersonal skills
- Strong customer service focus with the ability to deliver positive customer experiences
- Self-starter and strong team player able to work within Production and Service teams
- Effective organizational skills and time management
- Working knowledge of Microsoft Office Products (Word and Excel).
- Ability to learn and understand new systems quickly; EPIC fluency is an asset.
- Bilingual (French/English) is an asset
**What’s in it for you?**
Your well-being is our priority, and we back this up with a wealth of benefits:
- Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.
- Balance your life with flexible work arrangements and generous time off.
- Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.
- Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.
- Rest easy with reimbursements for professional license fees and membership dues.
- Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.
For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: Diploma
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