Operations Coordinator

4 weeks ago

Quebec City, Canada iA Groupe financier iA Financial Group Full time

Are you familiar with financial products? Do you aspire to a management position? Are you an excellent communicator? Do you want to play a key role on a dynamic team that is committed to effectively meeting its partners’ needs? Are you proactive, client-oriented, supportive of your team and able to be responsible for various processes?

The Operations Coordinator is responsible for many processes related to their sector. Your primary mandate will be to ensure that the client and partner experience matches the company’s ambition of optimally meeting the needs of our clients and partners. To this end, you will be responsible for supervising a service team of approximately 15 technicians who deal primarily with the process of in and out transfers of self-directed accounts and non-financial changes.

Your position will be divided into various functions:
**Team management**
- Responsible for human resources, their development and for ensuring that their segment’s objectives are achieved
- Plan and supervise the training of incoming employees
- Plan skill improvement activities and schedule continuous training activities on topics including new procedures, policies, laws, products, etc.
- Help recruit and develop employees, and contribute to annual employee performance appraisal meetings
- Develop and encourage critical thinking within your team

**Client and partner relations**
- Follow up with clients, advisors, financial institutions, etc. on files requiring additional explanations or adjustments to our typical practices, including the assessment of financial impacts
- Work in close collaboration with different process teams
- Suggest and implement changes to our standards and procedures

**Strategic process evolution**
- Supervise LEAN activities while ensuring that daily meetings (DMSs) are conducted effectively, and ensure that team members take responsibility for problem solving
- Ensure that our service standards and the quality of the transactions we perform are respected
- Research methods for improving the quality, efficiency and productivity of our operations while reviewing and analyzing the potential for automating tasks or certain steps of the processes
- Ensure that adequate controls are implemented
- Stay abreast of the latest legislative developments
- Understand and measure the financial risk involved in transaction requests and approve requests for high-risk transactions
- Take charge of more complex files and contact the various partners involved
- Contribute to the evolution of business processes and mobilize your team to achieve the resulting objectives

**Desired profile**:

- Bachelor’s degree in administration, finance, accounting or a related field
- Four to five years of related experience in the financial field, including one to three years in human resources management
- Prioritization skills and a mind for analysis and synthesis
- Investment Funds in Canada (IFC) course (asset)
- In-depth knowledge of regulations governing registered products (asset)
- Excellent command of French and English, written and spoken

Are you known for your organizational skills, independence, analytical and summary skills, ability to prioritize and ability to work under pressure?

Don’t wait any longer, introduce yourself

**Company Overview**:
**About**:
iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

**Our commitment to Diversity and Inclusion**:
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.

  • Operations Coordinator

    2 months ago

    Quebec City, Canada Beneva Full time

    Job Posting Title: Operations Coordinator **Location**: Quebec Additional Locations: Status: Temporary (Fixed Term) **Job Description**: Vous recherchez un environnement de travail convivial caractérisé par l’ouverture et l’échange d’idées où vous aurez l’occasion de parfaire vos compétences grâce à des projets stimulants. Pour vous, être...

  • Clin Operations Coordinator

    4 days ago

    Quebec City, Canada Syneos Health Full time

    Description Clinical Operations Coordinator Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient...

  • Coordinator of Administrative Sales Operations

    3 weeks ago

    Quebec City, Canada InnovMetric Software Inc. Full time

    Overview: InnovMetric is a rapidly-growing multinational company on the lookout for the latest technological trends. With our 17 offices around the world, this position offers exciting professional challenges and allows you to develop within a company that has the well-being of its employees at heart! If you’re looking for variety in your daily tasks and...

  • Bilingual P&C Operations Coordinator

    2 weeks ago

    Quebec City, Canada Compugen Inc Full time

    **Job Title** - Bilingual P&C Operations Coordinator - Coordonnateur(trice) des Opérations RH **Vacancy No** - VN6934 **Work Location** - Any location in Québec **Base Pay Range** - To be discussed during the recruitment process **Job Details** **HR Operations Coordinator** **All of Canada (Remote)** **About Compugen** Compugen is one of Canada's...

  • Workplace Experience

    2 months ago

    Quebec City, Canada Coveo Full time

    Being fully on site, at our HQ's front desk in Quebec City, you are the face of the company. In this role, you will positively impact both local and remote employees around the globe by being a terrific and reliable internal resource. You will collaborate closely with the rest of the Office Management team, with operations colleagues, leadership, as well as...

  • Coordinator of Administrative Sales Operations

    3 weeks ago

    Quebec City, Canada InnovMetric Software Inc. Full time

    Overview: InnovMetric is a fast-growing multinational company that is on the lookout for the latest technology trends. With our 17 offices around the world, this position offers stimulating professional challenges and allows you to grow within a company that cares about the well-being of its employees! We are looking for a Coordinator of administrative...

  • Facility Coordinator

    2 weeks ago

    Quebec City, Canada ISS Facility Services Full time

    **Facility Coordinator** **Key Purpose** The **Facility Coordinator** is responsible for coordinating activities and resources in support of projects that impact multiple departments, systems, or work-flows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. The Facility Coordinator works with...

  • Facility Coordinator

    6 days ago

    Quebec City, Canada SGS Full time

    Company Description **We are SGS **- the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job...

  • Operations Coordinator

    2 weeks ago

    Saint-Laurent, Quebec, H1E, Montréal, Canada Thomson Tremblay inc. Full time

    Operations Coordinator Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible. If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls,...

  • Ug Operations Coordinator

    6 days ago

    Labrador City, Canada Vale Full time

    **Job Title: Underground Operations Coordinator** Ready to evolve an industry? **Who We Are** Welcome to Vale. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people. Vale Base Metals is one of the world's largest producers of...

  • Coordination Technique Icos

    2 months ago

    Quebec City, Canada ABB Full time

    **Coordination technique ICOS**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Property Services Coordinator

    4 weeks ago

    Quebec City, Canada BGIS Full time

    **Who we are** BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over...

  • Ug Operations Coordinator

    1 week ago

    Labrador City, Newfoundland and Labrador, Canada Vale Full time

    Job Title: Underground Operations CoordinatorReady to evolve an industry?Who We AreWelcome to Vale. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people.Vale Base Metals is one of the world's largest producers of high-quality...

  • Highway Operations Technician

    4 weeks ago

    Quebec City, Canada SNC-Lavalin Full time

    **Why join us?** SNC-Lavalin provides cutting-edge engineering, procurement, construction and financing solutions to projects in more than 100 countries around the world. From the Canadian Arctic to the Southern African region and Australasia, our multicultural workforce is driven by a fierce pride in their work and a pioneering vision. SNC-Lavalin is...

  • Lead Operations Coordinator, Distribution

    3 weeks ago

    Quebec City, Canada InnovMetric Software Inc. Full time

    Overview: Do you have team management experience and good communication skills? Are you known for your excellent customer service, leadership, and work organization? Then this challenge is for you! You will manage a team of five Sales Coordinators who handle daily requests from our global distributors, subsidiaries, and joint ventures, and will standardize...

  • Operations Coordinator

    3 days ago

    Saint-Laurent, Quebec, H1E, Montréal, Canada Thomson Tremblay inc. Full time

    Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible. If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls, we encourage you to...

  • Service Coordinator

    2 weeks ago

    Quebec City, Canada Superior Propane Full time

    Reporting to the Service Manager, the **Service Coordinator** is responsible for proactively directing and dispatching the daily work schedules of Service Technicians (Gasfitters) to effectively and efficiently meet customer service needs. Utilizing logistics skills the Service Coordinator will also review and manage orders, removing obstacles and be...

  • Operation Supervisor

    2 weeks ago

    Quebec City, Canada ISS Facility Services Full time

    Site Operations Supervisor Be part of something bigger! Do you love leading an engaged team and watching them grow by creating a dynamic and inclusive working environment? Are you passionate about setting high service standards, ensuring customer satisfaction day in and day out, feeling your purpose come to life at the workplace? We have a fantastic...

  • Operations Coordinator

    3 weeks ago

    Quebec City, Canada Marriott International, Inc Full time

    **Job Number** 23087326 **Job Category** Administrative **Location** Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Follow all company policies and procedures, ensure uniform and personal appearance are clean and...

  • CNC Machinist/operator Foreman

    2 months ago

    Quebec City, Canada Immiland Canada Inc. Full time

    Immiland Canada is currently recruiting CNC Machinists for a prominent company. As part of their expansion, we are thrilled to announce multiple opportunities to join their dynamic team. **Responsabilities**: - Supervise, coordinate and schedule the activities of workers who shape, form and join metal parts or products to specified dimensions, machine...