Coordinator of Administrative Sales Operations

3 weeks ago


Quebec City, Canada InnovMetric Software Inc. Full time

Overview:
InnovMetric is a fast-growing multinational company that is on the lookout for the latest technology trends.

With our 17 offices around the world, this position offers stimulating professional challenges and allows you to grow within a company that cares about the well-being of its employees

We are looking for a Coordinator of administrative sales operations to join the sales team to fill a permanent position. If you want to accomplish varied tasks, and work closely with colleagues and partners from all over the world, this position is for you

You will actively participate in the smooth running of sales operations and will collaborate with all our subsidiaries and joint ventures on the deployment of our enterprise solutions.

**Responsibilities**:

- Plan and optimize travel related to sales activities carried out at clients’ premises
- Generate quotes and support account managers
- Participate in the renewal of clients’ technical support contracts
- Support our global network of subsidiaries and joint ventures in the deployment of our enterprise solution
- Update our database (CRM)
- Participate in the peer review process
- Collaborate on specific projects within the department
- Perform any other related tasks

Qualifications:

- Minimum of 3 years of experience in customer service in a sales team
- Experience working with an international clientele will be considered an asset
- Fluency in written and spoken English (advanced level) **Essential**:

- Attention to detail and organizational skills
- Excellent skills in analyzing complex cases and solving them as a team
- Be comfortable with multitasking
- Be autonomous and resourceful
- Be committed to meeting the needs of our partners and clients
- Be sensitive to cultural differences

**The conditions of employment are very advantageous**
- Flexible schedule to facilitate work-life balance
- Possibility of teleworking
- Structured onboarding program for new employees (we make sure your arrival at InnovMetric is smooth)
- Continuous training and coaching
- Competitive compensation and bonus system for all employees
- Group insurance and telemedicine service offered to employees and their families
- Free tea, coffee, and parking
- Social and sports activities, as well as house band (IMBand)



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