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Health & Wellness Administrative Assistant
2 weeks ago
We are seeking a skilled and organized Health + Wellness Administrative Assistant to join our team. In this role, you will provide high-level support to clients as well as our Health + Wellness team, ensuring smooth workflow and contributing to our organizational goals. This position requires professionalism, attention to detail, and confidentiality. Please include a cover letter with your resume.
**Key Responsibilities**:
- Scheduling appointments for both outgoing and incoming clients
- Sending medical documents to the appropriate recipients
- Transferring calls to the respective divisions within the organization
- Sending out appointment reminders to clients on a scheduled basis
- Creating medical documents as required
- Assisting with online and text communications
- Maintaining an electronic medical record (EMR) system
- Addressing client concerns and inquiries
- Updating internal documents as needed
**Requirements**:
- Excellent communication / customer service skills
- Strong organizational, communication, and analytical skills
- Excellent time management and multitasking abilities
- Proficiency in various software systems and adaptability to new technology
- Discretion and confidentiality in handling sensitive information
- Proactive and hands-on problem-solving skills
- Ability to work independently and collaboratively
- Excellent attention to detail
- Positive attitude, adaptability, and willingness to learn
- Experience with EMR’s is considered an asset
**Benefits and Perks**:
- Generous staff discount program on treatments and products (after 3 months)
- Health benefits for full-time employees (after 3 months)
- **Availability**:_
- Monday to Friday, 9:00 am - 5:00 pm
- Based out of the Sherwood Park location; occasional travel to Spruce Grove / St. Albert may be required
**Benefits**:
- Dental care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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