Operations Coordinator

1 month ago

Toronto, Canada Canada Life Assurance Company Full time

**Job Description**:
This administrative role within Canada Life ensures all regular daily office functions are accomplished, while supporting our valued clients and Financial Centre Advisors. This position works within a team of administrative professionals and reports to the Regional Sales Support Manager.
**This role is on-site 5 days a week.**

**What you will do**
- Support the greater team/office with day to day sales support and operations functions
- Provides administrative support to local team, including general office and premise responsibilities
- Support office compliance measures; daily support with branch files and reports
- Provides mail, fax & courier support to office, along with general office oversight (MFD, supplies, troubleshooting, etc.)
- Support the on-boarding & termination process for staff and advisors (keys, badges, Security Access Requests (SARs), setup, troubleshooting, desks)
- General business support (forms, inquiries, find an advisor process)
- Manages day-to-day office expenses (ie. Bell MTS, Shred-it, Novexco)
- Provides general event support within office as required
- Business processing, processing client payments and movement of money
- Performs basic reporting for management and team as required

**What you will bring**
- ** Must be fluent in Mandarin or Cantonese, and English, written and spoken**:

- Post-secondary education preferred (business or office administration)
- Operations or Sales Support related experience within Financial Services considered an asset
- Strong business acumen and understanding of the sales process
- Knowledge of general accounting practices
- Skilled at building strong, collaborative relationships with multiple business partners across the region and country
- Strong written, verbal and virtual communication skills
- Tech-savvy individual willing to learn new skills and programs
- Strong passion for working in a high performance, faced-paced sales environment
- Ability to work well within a diverse team environment as well as a strong ability to work well independently
- Ability to succeed and work well under pressure and within strict deadlines; strong problem-solving skills
- Ability to work well with different personality styles
- Self-starter who has the ability to be nimble and change direction when needed

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

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