Desktop Support Technician

2 weeks ago


Toronto, Canada Leon's Full time

Overview:
**LEON'S IS LOOKING HIRING FOR A DESKTOP SUPPORT TECHNICIAN (TAC)**

**Preferred Experience**
- Excellent oral and written communications
- Demonstrated device imaging and provisioning experience. Preference for experience with Microsoft SCCM, MDT, WDS administration for imaging & client patching.
- Technical proficiency with all major end-user hardware vendors, specifically Dell and Apple.
- Install, configure, test, maintain, monitor, and troubleshoot end-user devices and related hardware and software to meet delivered requirements for desktop service levels.
- Analyze current technical designs, risks, and issues - propose effective solutions.
- Proactively identify improvement opportunities and work with the Manager, IT Support Services to implement processes that enhance Help Desk operations
- Be available for after-hours/weekend on-call support as required. Other duties as assigned. Comfortable working weekends and off hours on-call support.

**Preferred Knowledge and Qualifications**
- Customer Service
- Member of IT Desktop Service Support team. Single point of contact for escalated and sensitive cases related to IT desktop technical issues, demonstrate experience in creative problem solving and Top Tier communication skills.
- Proven ability to communicate in a clear and concise manner, while exercising a high level of patience, empathy and positivity.
- Experienced in BMC FootPrint IT service management and Cisco Finesse Call Centre product

**Windows/Linux Desktop Administration and Operations**
- Extensive knowledge in Microsoft Windows Desktop environment
- Support Active Directory, Configuration and Policies, User administrations
- Prepare, Deploy and Manage 5000+ Windows workstations organization wide
- Familiarity with Microsoft SCCM, MDT and WDS an asset. Implement proper Windows Desktop patch policies, Group Policies and Change Management
- Manage and Support corporate File and Print sharing

**iPhones / Tablets / RF Guns Administration and Operations**
- Experience in latest version of iOS,
- Prepare, Deploy and Manage a service fleet of iOS products
- Familiarity with SOTI: Enterprise Mobility Solutions an asset

**Preferred accreditation / certification**
- Microsoft Azure Administrator Associate
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Microsoft 365 Certified: Teams Administrator Associate

**APPLY TODAY



  • Toronto, Canada Jose Merciline Full time

    Job title: Level 2 desktop support technician **Job Description**: Executive Summary: The DOE (Desktop Operations and Escalations) Team manages escalations of a technical nature from various clients (DSS, SDM, CTS, TCI, and Senior IT and Business Managers). They are considered Level 2 within the desktop support structure and require both a high level of...

  • Desktop Technician

    Found in: Talent CA 2 C2 - 1 week ago


    Toronto, Canada CB Canada Full time

    Desktop Technician On behalf of our client in the Banking Sector, PROCOM is looking for a Desktop Technician. Desktop Technician – Job Description When stationed in an ecosystem, you will work closely with Community Leads to provide end level support for the citizen group based there You act as the single point of contact for all technology related issues...

  • Desktop Support Technician

    Found in: Talent CA C2 - 1 week ago


    Toronto, Canada Leon's Full time

    Overview LEON'S IS LOOKING HIRING FOR A DESKTOP SUPPORT TECHNICIAN (TAC) Preferred Experience Excellent oral and written communications Minimum 3 years of professional IT experience triaging, diagnosing, escalating, and/or resolving technical hardware and application incident requests. Demonstrated device imaging and provisioning experience....

  • Desktop Technician

    6 days ago


    Toronto, Canada CGI Full time

    This position will be responsible for daily operational and project duties as a Desktop Support Technician. Occasional travel to Mississauga and Toronto required. Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a...

  • Desktop Support Technician II

    Found in: beBee jobs CA - 2 weeks ago


    Toronto, Ontario, Canada TekWissen LLC Full time

    Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and...


  • Toronto, Canada Beutel, Goodman & Company Ltd. Full time

    The **Desktop Service Technician **will provide our employees with hands-on, systematic support in relation to IT-related concerns. They will proceed to diagnose, investigate, and solve these issues to ensure the upkeep of computers and their networks. The technician will gauge their computer proficiency to tackle and tailor their services to the challenges...


  • Toronto, Canada Circle K Full time

    Maybe you’ve stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know what Circle K is all about. Our mission is simple: to make our customers' lives a little easier every day. We’ve grown into a successful global company with over 15,000 stores in 26 countries, serving more than 6 million customers each day. In...

  • Desktop Support

    2 days ago


    Toronto, Canada Atlantis IT group Full time

    **Role: Desktop Support - ONSITE** **Location: Montreal, QC - FRENCH** **Location: Toronto,ON** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches...


  • Toronto, Canada TEK Group Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...


  • Toronto, Canada TekWisen Software Pvt. Ltd Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • Desktop Technician, Windows 10/Macintosh iOS/macOS

    Found in: Talent CA 2 C2 - 1 week ago


    Toronto, Canada CB Canada Full time

    Desktop Technician - Windows 10 Macintosh iOS/macOS - ServiceNow On behalf of our client in the Banking Sector, PROCOM is looking for a Desktop Technician - Windows 10 Macintosh iOS/macOS - ServiceNow. Desktop Technician - Windows 10 Macintosh iOS/macOS - ServiceNow – Job Description When stationed at the @Bar, you will work closely with Event & Experience...


  • Toronto, Canada Tekwissenllc Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed - Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • Jr. Desktop Support

    Found in: Talent CA C2 - 1 week ago


    Toronto, Canada PeopleToGo Full time

    Job Title: Junior Desktop SupportLocation: Toronto, ONType: 12 month contractStarts: As soon as possibleOverview:Our client is seeking a Jr. Desktop Support resource to become a part of the Desktop Support Team. Role:-Provide desktop support for users with their PC’s, laptop and BlackBerry issues-Repair/upgrade/support PC’s, Laptops and or...

  • Desktop Support

    3 days ago


    Toronto, Canada Epsilon solutions pvt ltd. Full time

    **Salary**: $22.00-$25.00 per hour Schedule: - 8 hour shift **Experience**: - Desktop support: 4 years (preferred) - SCCM: 4 years (preferred) - GPO: 4 years (preferred) - Active Directory: 4 years (preferred) **Speak with the employer** +91 7055402192


  • Toronto, Canada Dragonware Technologies Full time

    Dragonware Technologies Inc. delivers complete IT services. From planning and disposition to staffing and maintenance, we help our clients achieve their best through the most appropriate technology solutions. **Task, Duties & Responsibilities** - Focus on completing onsite activities in a timely and efficient manner, ensuring that communication is...


  • Toronto, Canada TekWisen Software Pvt. Ltd Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed - Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • Desktop Technician

    1 week ago


    Toronto, Canada TekGroup Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • L2 IT Support Technician

    Found in: beBee jobs CA - 2 weeks ago


    Toronto, Ontario, Canada TEEMA Full time

    Job Title: L2 IT Support Technician | End User Support, O356, Networking | Consulting Services Job ID: RM Location: Toronto, ONOverview:Are you a Level 2 IT Support Technician who lives and breathes O365? Have you worked in client facing positions and love doing top to bottom end user support? Do you have a solid understanding of networking for SMB's...

  • Desktop Technician

    2 days ago


    Toronto, Canada Canadian Mothercraft Society Full time

    **JOB TITLE**:Desktop Technician **DURATION**: 8 weeks - 35 hours per week **PAY RATE**:$16.50/hour **JOB LOCATION**:Mothercraft College - 646 St. Clair Avenue West Toronto, ON **About Mothercraft**:Since 1931, Mothercraft has been a leader in supporting healthy child development, working with our many community partners to meet the changing needs of...

  • Desktop Engineer

    Found in: Talent CA C2 - 1 week ago


    Toronto, Canada Crescens Inc. Full time

    Job title : Desktop Engineer (Senior (L4))Location: Mt Laurel, NJ or New York, NY or Toronto, ON or London, ON (2 days/week onsite) or RemoteDuration : C2H Type : ContractJob Description: Manage and maintain the configuration baselines for our desktop systems. Configure and manage Group Policy Objects (GPOs) to deploy and manage software settings. Adhere to...