Desktop Engineer

Found in: Talent CA C2 - 7 days ago

Toronto, Canada Crescens Inc. Full time
Job title : Desktop Engineer (Senior (L4))
Location: Mt Laurel, NJ or New York, NY or Toronto, ON or London, ON (2 days/week onsite) or Remote
Duration : C2H
Type : Contract

Job Description:
  • Manage and maintain the configuration baselines for our desktop systems.
  • Configure and manage Group Policy Objects (GPOs) to deploy and manage software settings.
  • Adhere to change processes and governance to minimize risks and ensure a stable desktop environment.
  • Provide level 3 operational support to resolve technology-related incidents.
  • Apply industry best practices and procedures to enhance end-user technologies.
  • Troubleshoot and resolve desktop-related issues.
  • Provide technical support to end-users for desktop-related issues.
  • Develop and maintain documentation related to desktop infrastructure and processes.
  • Collaborate closely with business partners to understand complex business requirements and facilitate solution design discussions, ensuring project needs are met.
  • Design client-focused solutions that meet business requirements.
  • Prepare and validate solution design documents covering areas such as scope clarification, solution requirements, and quality assurance.
  • Support end-to-end project implementation as a subject matter expert, providing guidance to a diverse team of technology and project professionals.
  • Foster a collaborative work environment, supporting team members in resolving organizational, operational, and process problems.
Required Skills
  • 7+ years of experience.
  • Minimum of 5 years of experience managing desktop environments.
  • Advanced PowerShell scripting skills.
  • Extensive experience in managing desktop environments, strong knowledge of Windows 10 and 11 operating systems.
  • Expertise in Group Policy Objects (GPOs).
Education:
  • BS in computer science or a related field

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