Desktop Technician

Found in: Talent CA 2 C2 - 1 week ago

Toronto, Canada CB Canada Full time

Desktop Technician

On behalf of our client in the Banking Sector, PROCOM is looking for a Desktop Technician.

Desktop Technician – Job Description

  • When stationed in an ecosystem, you will work closely with Community Leads to provide end level support for the citizen group based there

  • You act as the single point of contact for all technology related issues

  • Provide supervised systems level support for production endpoint systems, as well as development systems

  • This support comprises of technical assistance to users, resolution and prevention of problems in a production environment and systems level software installation and updates

  • You will also act as a technical liaison with other departments for assistance with implementing new projects

  • Managing customer issues, resolving them directly or engaging internal resources to do so

  • Ability to be hands-on during mid to complex project deployments into production

  • This will include the support of assigned systems by acting as an internal consultant on assigned infrastructure and providing suggestions for viable solutions to systems problems of high complexity

  • You have a passion to ensure that all tasks are completed within a timely manner and all tasks are being logged through our ServiceNow ticketing system

  • Empathetic and can portray an accurate sense of urgency and professionalism when interacting with customers

  • Sharing information and collaborating with members of the team to find innovative solutions

  • Tasks vary from troubleshooting to being a liaison to different groups and business lines

Desktop Technician – Mandatory Skills

  • 3-5 years of experience in a desktop technician role or similar position in a medium to large corporate environment

  • 3+ years of hands-on working experience in utilizing your problem-solving & decision-making skills to provide both technical support and customer service in a fast paced, high demand office environment

  • 2+ years of hands-on technical working experience in resolving technical issues related to Windows 10 Operating System for PCs & Macintosh iOS/macOS

  • Ability to demonstrate your technical working knowledge on all aspects of end-user computing, to deal with complex technical issues, which range from PCs, Laptops, Tablets, Networking, Mobile Devices, & Printers

  • Working knowledge in the use and support of Office 365 (i.e., Microsoft Outlook/Teams/SharePoint/Excel)

  • Possess excellent organizational skills to manage multiple complex initiatives

  • Excellent verbal and written communication skills

  • Excellent and proven customer service focus record

  • Able to work with minimum supervision and in collaboration with a large team

  • Strong relationship and people-oriented skills

  • You have strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors

  • Post-secondary degree in computer science or in a relevant field of study

Desktop Technician - Nice to Have Skills

  • Previous Banking/FI Experience an asset

Desktop Technician - Assignment Start Date

ASAP – 12 months to start

Desktop Technician - Assignment Location

Toronto, ON – Work Onsite

  • Desktop Technician

    6 days ago

    Toronto, Canada CGI Full time

    This position will be responsible for daily operational and project duties as a Desktop Support Technician. Occasional travel to Mississauga and Toronto required. Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a...

  • Desktop Support Technician

    3 days ago

    Toronto, Canada Jose Merciline Full time

    Job title: Level 2 desktop support technician **Job Description**: Executive Summary: The DOE (Desktop Operations and Escalations) Team manages escalations of a technical nature from various clients (DSS, SDM, CTS, TCI, and Senior IT and Business Managers). They are considered Level 2 within the desktop support structure and require both a high level of...

  • Desktop Support Technician

    2 weeks ago

    Toronto, Canada Leon's Full time

    Overview: **LEON'S IS LOOKING HIRING FOR A DESKTOP SUPPORT TECHNICIAN (TAC)** **Preferred Experience** - Excellent oral and written communications - Demonstrated device imaging and provisioning experience. Preference for experience with Microsoft SCCM, MDT, WDS administration for imaging & client patching. - Technical proficiency with all major end-user...

  • Desktop Support Technician

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Leon's Full time

    Overview LEON'S IS LOOKING HIRING FOR A DESKTOP SUPPORT TECHNICIAN (TAC) Preferred Experience Excellent oral and written communications Minimum 3 years of professional IT experience triaging, diagnosing, escalating, and/or resolving technical hardware and application incident requests. Demonstrated device imaging and provisioning experience....

  • Desktop Support Technician II

    Found in: beBee jobs CA - 2 weeks ago

    Toronto, Ontario, Canada TekWissen LLC Full time

    Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and...

  • Desktop Technician, Windows 10/Macintosh iOS/macOS

    Found in: Talent CA 2 C2 - 1 week ago

    Toronto, Canada CB Canada Full time

    Desktop Technician - Windows 10 Macintosh iOS/macOS - ServiceNow On behalf of our client in the Banking Sector, PROCOM is looking for a Desktop Technician - Windows 10 Macintosh iOS/macOS - ServiceNow. Desktop Technician - Windows 10 Macintosh iOS/macOS - ServiceNow – Job Description When stationed at the @Bar, you will work closely with Event & Experience...

  • Desktop Deployment Field Technician

    4 days ago

    Toronto, Canada Dragonware Technologies Full time

    Dragonware Technologies Inc. delivers complete IT services. From planning and disposition to staffing and maintenance, we help our clients achieve their best through the most appropriate technology solutions. **Task, Duties & Responsibilities** - Focus on completing onsite activities in a timely and efficient manner, ensuring that communication is...

  • IT Desktop Support, Technician

    2 days ago

    Toronto, Canada Circle K Full time

    Maybe you’ve stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know what Circle K is all about. Our mission is simple: to make our customers' lives a little easier every day. We’ve grown into a successful global company with over 15,000 stores in 26 countries, serving more than 6 million customers each day. In...

  • Desktop Support Technician

    5 hours ago

    Toronto, Canada Beutel, Goodman & Company Ltd. Full time

    The **Desktop Service Technician **will provide our employees with hands-on, systematic support in relation to IT-related concerns. They will proceed to diagnose, investigate, and solve these issues to ensure the upkeep of computers and their networks. The technician will gauge their computer proficiency to tackle and tailor their services to the challenges...

  • Desktop Technician

    1 week ago

    Toronto, Canada TekGroup Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • Desktop Technician

    2 days ago

    Toronto, Canada Canadian Mothercraft Society Full time

    **JOB TITLE**:Desktop Technician **DURATION**: 8 weeks - 35 hours per week **PAY RATE**:$16.50/hour **JOB LOCATION**:Mothercraft College - 646 St. Clair Avenue West Toronto, ON **About Mothercraft**:Since 1931, Mothercraft has been a leader in supporting healthy child development, working with our many community partners to meet the changing needs of...

  • Desktop Support Technician Ii

    3 days ago

    Toronto, Canada TekWisen Software Pvt. Ltd Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • Desktop Support Technician

    5 hours ago

    Toronto, Canada TEK Group Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • Desktop Support Technician Ii

    3 days ago

    Toronto, Canada Tekwissenllc Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed - Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • Desktop Support Technician Ii

    2 days ago

    Toronto, Canada TekWisen Software Pvt. Ltd Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed - Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

  • L2 IT Support Technician

    Found in: beBee jobs CA - 2 weeks ago

    Toronto, Ontario, Canada TEEMA Full time

    Job Title: L2 IT Support Technician | End User Support, O356, Networking | Consulting Services Job ID: RM Location: Toronto, ONOverview:Are you a Level 2 IT Support Technician who lives and breathes O365? Have you worked in client facing positions and love doing top to bottom end user support? Do you have a solid understanding of networking for SMB's...

  • Deployment Technician

    4 days ago

    Toronto, Canada Compugen Inc Full time

    **Job Title** - Deployment Technician (On Demand) **Vacancy No** - VN5980 **Work Location** - Toronto, ON **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize...

  • Help Desk Technician

    5 days ago

    Toronto, Canada e-blue Full time

    This is **E*-**Blue* Toronto, a place for games, clans & esports. Home - logo dark logo light logo. Mobile Logo. Right place for gaming. - Minimum two (2) years post-secondary education, information technology / computer systems related courses. - Previous experience in a Helpdesk or Technical Support environment as an Analyst or Technician. - A+...

  • I.T Field Service Technician

    1 week ago

    Toronto, Canada MBI I.T. Services Remote Work Freelance Full time $24 - $26

    INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT? We are currently hiring for a contract I.T Field Service Technician job in Toronto, ON. You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not...

  • I.T Field Service Technician

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada MBI I.T. Services Full time

    INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT? We are currently hiring for a contract I.T Field Service Technician job in Toronto, ON. You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not...