Desktop Support Technician Ii

2 weeks ago


Toronto, Canada TekWisen Software Pvt. Ltd Full time

Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed

Performs a variety of complicated tasks
- On-site software support
- Repair of high-end printers and multi-function devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting

**Day-to-Day responsibilities**
- Taking direction from the onsite client personal and ticket creation for the day to day IT needs for the customer

**TOP 2 required skills**
- Soft Skills and Hardware support in the past
- CompTIA A+ is plus

**Job Type**: Permanent

Pay: $30.00-$33.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Software troubleshooting: 3 years (preferred)
- Network installation: 3 years (preferred)
- Computer repair: 3 years (preferred)
- Computer hardware: 3 years (preferred)
- Desktop support: 3 years (preferred)
- Windows Remote Desktop: 3 years (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

**Speak with the employer**
+91 9347843649



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