Technical Training Coordinator

2 weeks ago

Vancouver, Canada LMI Technologies Full time

You will be reporting to the Training Program Manager and working collaboratively alongside our Videographer to take complex concepts and turn them into clear and accessible training materials. Sitting through boring, ambiguous, long winded training presentations is like nails on a chalkboard to you.

**What will you do as an Technical Training Coordinator?**:
Technical Coordination Training Duties:

- Manage current technical training partner program registrations, communications and attendance
- Coordinate technical training for internal and external audiences
- Develop and maintain strong, customer-focused relationships with distributors, LMI staff, Subject Matter Experts and team members
- Provide learners with links to documents and software required to take part in training
- Scope, plan and schedule courses internationally. Own the workflows of scheduling courses, creating learning plans, managing rosters, groups, pages and catalogues
- Gather feedback from trainers and trainees after each educational session
- Track and analyze learning and development metrics related to course completion and business impact
- Recommend and implement evolving training methods. Introduce learning best practices, governance frameworks/operational models and learning technology to support a traditional learning environment as well as a blended learning culture
- Create a system to capture current experience index by person and skills, then coordinate training to plan for cross training
- Find opportunities to automate processes
- Support LMI values to ensure a culture that champions equity, diversity and respectful workplaces

Technical Training Development Duties:

- Interview Subject Matter Experts to distill New Product Integration details and create training materials for LMI staff and external partners. Training materials include website updates, presentations, instructor guides, video scripts, webinar outlines and more
- Interview Subject Matter Experts to identify technical requirements of each role and plan training paths
- Develop technical training courses, programs and curricula (e.g., instructor-led in-class sessions and self-directed learning: e-learning, reference guides, readings, presentations, etc.), utilizing instructional design methodologies and adult education principles which meet the needs of LMI Technologies
- Develop and create digital training modules, digital learning platforms and SAMs
- Develop learning strategies and initiatives using adult education theories and models in support of inclusive learning experiences for diverse audiences

**What do you need to be successful?**
- Post-secondary education in Education, Training & Development, eLearning, or an equivalent combination of education and/or relevant experiences
- At least 3 years of experience coordinating multiple training events in a corporate setting
- Knowledge of instructional design theory and implementation, including experience in needs analysis and research to improving overall job performance through identified training requirements
- Analytical and critical thinking skills to evaluate (using evaluation methodologies) and make recommendations to enhance or develop new training and/or programs
- Fundamental knowledge of organizational effectiveness principles and how they relate to organizational training and development initiatives
- Demonstrated competence using Google Suite and collaboration tools
- Possess strong written and verbal communication skills with excellent interpersonal skills to deal effectively with staff, all levels of management and external partners
- A technology, IT or industrial background is an asset
- A curiosity that drives creative and innovative solutions

**How to submit your interest?**:
**Why being inclusive is important to us?**:
At LMI Technologies, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.

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