Band 2 - Hospitality Services Manager

2 weeks ago

Victoria, Canada BC Public Service Full time

Posting Title- BAND 2 - Hospitality Services Manager- Position Classification- Band 2- Union- N/A- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)
- Salary Range- $76,500.09 - $ 108,100.23 annually- Close Date- 12/1/2024- Job Type- Regular Full Time- Temporary End Date- 12/1/2025- Ministry/Organization- BC Public Service -> Ministry of Finance- Ministry Branch / Division- Government House- Job Summary**The Team**
The Hospitality Services team at Government House is a well-established and highly collaborative group of seven full-time staff members, part of a broader team of 20. The team works in a collegial and inclusive environment, focused on delivering exceptional service for high-profile events that have significant impact across British Columbia. With a commitment to service excellence, team members interact with diverse groups, including senior leadership and the Lieutenant Governor’s office. This is a dynamic and innovative team that values diversity, equity, and inclusion, fostering a welcoming atmosphere for all.

**The Role**
In this role, you will oversee the organization of set-up and flow for events from staffing to execution, including the set-up of layout, and the presentation of Food and Beverage service, ensuring smooth operations and exceptional service delivery. Your work will directly impact thousands of guests each year, providing front-line event management and creating memorable experiences. This is a rewarding opportunity to be part of a collegial, innovative team, delivering top-tier service in a dynamic and beautiful setting.

**Qualifications**:
Education and Experience Requirements
- Bachelor’s Degree in Hotel or Hospitality Management.
- An equivalent combination of education and experience may be considered.
- Five years' experience working in hospitality, housekeeping, catering, or other relevant service-related industries (preference may be given for more years of experience).
- Recent experience (within the last 2 years) managing staff in a hotel and / or event environment (preference may be given for more years of experience).
- Five years' experience managing, organizing and / or leading large-scale events.
- Five years' experience in developing and / or using systems to manage the event planning process.
- Five years' experience managing the service operations for large groups and high-profile guests.
- Preference may be given to those with Food Safe Level 1 and / or Serving it Right certifications.

**PROVISO**
- This position requires work outside and not limited to normal core business hours. Some evening and weekend work will be required to accommodate the requirements of the Lieutenant Governor and events at Government House.
- Must have and maintain a valid Class 5 BC driver’s license.

**About this Position**:
This is a temporary opportunity until December 1, 2025. This position may be extended or become permanent.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

**How to Apply**:
**Cover Letter: NO** - Please do not submit a cover letter as it will not be reviewed.

**Resume: YES** - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

**Questionnaire: YES** - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).
- Job Category- Leadership and Management

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