Coordinator, Ticket Administration

3 days ago

Toronto, Canada MLSE Full time

**Company Description**
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Are you a motivated and energetic professional looking to make an impact in the sports and entertainment industry? Join our dynamic Ticket Operations, Administration, and Reporting (TOAR) team at MLSE As a part-time coordinator, you will play a crucial role in supporting our Ticket Sales, Suites, and Membership divisions, as well as collaborating with our Live, Finance, Legal, and Global Partnerships teams.
- ** Event Management**: Oversee the setup, management, and accurate reporting of events for all our brands.
- ** Ticket Processing**: Ensure the smooth processing and distribution of single, package, and season tickets.
- ** Inventory Management**: Maintain control over ticket inventory, ensuring compliance with established procedures and safeguarding fan account information.
- ** Customer Service**: Provide outstanding support to our Ticket Sales & Membership teams, addressing inquiries related to customer account information, pricing controls, and ticket management.
- Support internal departments with ticketing requests and troubleshooting of ticketing issues including ticket replacement, scanning issues, and refunds.
- Event day ticketing support. Get right into the action on game day to ensure flawless entry into our venues.
- Facilitate data cleanse processes within Archtics.
- Provide reporting for internal and external contacts on ticket inventory, sales and renewals.
- Assist the Department Lead with processing and managing VIP ticket requests and inventory.
- Communicate effectively and efficiently with colleagues and management across the organization.
- Conduct oneself in a professional manner and take pride and ownership in the organization, its people and the position while maintaining confidentiality at all times.
- Perform other related duties as assigned or requested by management.

**Qualifications**:
- Advanced to high-level skills in MS Excel.
- Meticulous attention to detail is critical in this role.
- Proven time management skills with the ability to meet shifting timelines and demands.
- Ability to quickly grasp new technical concepts and solve problems as needed.
- Demonstrated experience in ticket operations.
- Knowledge of ticketing systems, particularly Archtics and or Ticketmaster Host.
- Experience with Power BI or similar reporting platforms.
- University degree in a relevant or tangential field - many outstanding problem solvers’ study other things, so tell us how your background contributes to your success
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

  • Coordinator, Ticket Administration

    4 days ago

    Toronto, Canada Toronto Blue Jays Full time

    **OVERVIEW** The Toronto Blue Jays Baseball Club is currently seeking an experienced, motivated and detail-oriented team player to fill the role of Coordinator, Ticket Administration. Reporting to the Manager of Ticket Administration, this full time position will serve as a key member of the department, providing operational and system support for Toronto...

  • Coordinator, Ticket Administration

    4 days ago

    Toronto, Canada Toronto Blue Jays Full time

    OVERVIEW The Toronto Blue Jays Baseball Club is currently seeking an experienced, motivated and detail-oriented team player to fill the role of Coordinator, Ticket Administration. Reporting to the Manager of Ticket Administration, this full time position will serve as a key member of the department, providing operational and system support for Toronto Blue...

  • Coordinator, Ticket Administration

    1 week ago

    Toronto, Ontario, Canada MLSE Full time

    Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada's preeminent leader in delivering top quality sport and entertainment experiences and one of North...

  • Ticket Coordinator

    4 weeks ago

    Toronto, Canada Alcumus Full time

    **Description**: We are seeking a highly organized and detail-oriented individual to join our team as a Sales Coordinator. In this role, you will serve as the primary point of contact for incoming Contractor tickets, verifying their details and routing them to the appropriate department. Your primary responsibilities will include verifying ticket details,...

  • Coordinator, Ticket Administration

    4 weeks ago

    Toronto, Canada MLSE Full time

    Job DescriptionAre you a motivated and energetic professional looking to make an impact in the sports and entertainment industry? Join our dynamic Ticket Operations, Administration, and Reporting (TOAR) team at MLSE! As a part-time coordinator, you will play a crucial role in supporting our Ticket Sales, Suites, and Membership divisions, as well as...

  • Coordinator, Ticket Administration

    4 weeks ago

    Toronto, Canada MLSE Full time

    Job DescriptionAre you a motivated and energetic professional looking to make an impact in the sports and entertainment industry? Join our dynamic Ticket Operations, Administration, and Reporting (TOAR) team at MLSE! As a part-time coordinator, you will play a crucial role in supporting our Ticket Sales, Suites, and Membership divisions, as well as...

  • Coordinator, Ticket Operations

    2 weeks ago

    Toronto, Canada Toronto Blue Jays Full time

    The Toronto Blue Jays Baseball Club is currently seeking an experienced, motivated and detail-oriented team player to fill the role of Ticket Operations Coordinator. Reporting to the either the Manager of Ticket Systems or Manager of Ticket Administration, this full time position will serve as a key member of the department, providing system and operational...

  • Coordinator, Ticketing Operations

    2 weeks ago

    Toronto, Canada Toronto Blue Jays Full time

    The Toronto Blue Jays Baseball Club is currently seeking an experienced, motivated and detail-oriented team player to fill the role of Ticket Operations Coordinator. Reporting to the either the Manager of Ticket Systems or Manager of Ticket Administration, this full time position will serve as a key member of the department, providing system and operational...

  • Coordinator, Ticket Operations, Administration

    4 weeks ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Coordinator, Ticket Operations

    1 week ago

    Toronto, Ontario, Canada Toronto Blue Jays Full time

    The Toronto Blue Jays Baseball Club is currently seeking an experienced, motivated and detail-oriented team player to fill the role of Ticket Operations Coordinator.Reporting to the either the Manager of Ticket Systems or Manager of Ticket Administration, this full time position will serve as a key member of the department, providing system and operational...

  • Ticket Coordinator

    1 week ago

    Toronto, Ontario, Canada Alcumus Full time

    Description:We are seeking a highly organized and detail-oriented individual to join our team as a Sales Coordinator. In this role, you will serve as the primary point of contact for incoming Contractor tickets, verifying their details and routing them to the appropriate department.Your primary responsibilities will include verifying ticket details,...

  • Coordinator, Ticket Operations, Administration

    1 week ago

    Toronto, Ontario, Canada MLSE Full time

    Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada's preeminent leader in delivering top quality sport and entertainment experiences and one of North...

  • Coordinator, Ticket Administration

    4 weeks ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Coordinator, Ticket Administration

    3 days ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Coordinator, Ticket Administration

    2 weeks ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Ticketing Administrator

    1 month ago

    Toronto, Canada Live Nation Canada, Inc. Full time

    Job Summary: QWho are we? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live...

  • Ticketing Administrator

    4 weeks ago

    Toronto, Canada Live Nation Canada, Inc. Full time

    Job Summary: QWho are we? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live...

  • Coordinator, Ticket Operations

    2 weeks ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Service Desk Ticketing Coordinator

    2 months ago

    Toronto, Canada TEK Group Full time

    **Job Description: Overview**: - The Ticketing Coordinator plays a crucial role in managing incident tickets and ensuring timely resolution of technical issues within the organization. This position involves overseeing the ticketing system, assigning tickets to technicians, and coordinating with various teams to ensure efficient handling of...

  • Manager, Ticketing Operations

    4 weeks ago

    Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    **MANAGER, TICKETING OPERATIONS** **Permanent** **Full-time** **Visitor Experience Operations** TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Bell Lightbox. Our mission:...