Administrator, Member Services

6 months ago


Whitby, Canada Rugby Ontario Full time

Have you ever wanted to help grow the game of rugby in Ontario?:
**Compensation & Benefits**:
Upon joining the team, you will receive;
- $42,000-$47,000 per annum, based on experience;
- Comprehensive health and dental benefits;
- 2 weeks of paid time off annually;
- Full-time salaried position, standard business hours (9 am - 5 pm). The nature and scope of this position may, from time to time, require, particularly through extended periods of the year, the need for work to be scheduled outside regular business hours, including evenings and weekends with a willingness to travel when required.
- Hybrid work environment - remote four (4) days a week, in office minimum of one (1) day a week in the Rugby Ontario office. (Office Address: Abilities Centre, 1 Jim Flaherty Street, Whitby ON L1N 0J2)

**What you’ll be doing**:
Under the leadership of the Manager, Member Services, this role is responsible for administering the day-to-day operations of Rugby Ontario’s Player Safety, Match Official and Coach Education programs, including Discipline and Blue Card (concussion & head injury management). A close working relationship is essential with other members of the Rugby Ontario team and relevant community and club stakeholders, partners, and committees. Excellent organizational and communication skills will be paramount to () achieving this position’s objectives.

**Primary Duties and Responsibilities**:

- Support the day-to-day administration and operations of the Match Official and Coach Education portfolio, primarily certification courses.
- Facilitate Rugby Ontario’s delivery of the National Coaching Certification Program (NCCP) - scheduling, hosting and communicating with learning facilitators and workshop attendees.
- Drive the implementation of the referee appointments and grading process, supporting Rugby Ontario’s and regional branch referee appointers.
- Coordinate various SportLoMo coach and referee management software functionalities, including managing registration compliance and tracking, certification and accreditation requirements and ongoing communication database administration.
- Liaise with external rugby partners as it relates to referee appointments for non-club and education system competitions (e.g. OUA, OCAA and OFSAA).
- Liaise with the Match Official operational committee and participate in committee meetings as required.
- In conjunction with the Director, Rugby Operations, develop annually and facilitate the Match Official and Coach certification course calendars.
- Coordinate the Rugby Ontario Referee on-field and off-field kit program, including facilitating order/sales, fulfilment and internal/external communication with the official supplier and registered match officials.
- Assist the Chief Operating Officer with all financial management of the Match Official and Coach Education portfolio budget and expense management, including regular budget review, expense management, reconciling match official contract revenue, etc.
- Assist in the delivery of Rugby Ontario events as required, ensuring all match official requirements are in place and in accordance with Rugby Ontario policy and procedure and the World Rugby Laws of the Game.
- Administer and serve as a point of contact for the Rugby Ontario Discipline, Investigations & Appeals procedures, including triage of discipline reports and notifications, coordination of hearings, and updating SportLoMo with relevant disciplinary actions.
- Other duties as assigned by the Manager, Member Services and/or the Chief Operating Officer or Director, Rugby Operations.

**Desired Experience & Qualifications**:

- A post-secondary level of education in a related field of study (i.e. Sports Management, Recreation, Event Planning/Management, Community Development).
- Prior experience working in a sports organization, and preference is given to those demonstrating experience working in competitions and events (e.g. scheduling, logistics planning, database management, etc.).
- Knowledge of Rugby Ontario and the Ontario rugby community is an asset but not essential.
- Strong leadership, organizational and communication skills.
- Exceptional planning, analytical and reporting skills.
- Self-directed and results-oriented with the ability to multi-task and problem-solve.
- Proficient computer skills using both Mac and PC and Microsoft Office, including competency in creating presentations (e.g. PowerPoint) and facilitating online / virtual meetings and presentations (e.g. MS Teams and Zoom, or similar platforms).
- Experience organizing group meetings (online/in-person) and managing all relevant logistics.
- Ability to work within a flexible schedule and in a remote work environment setting.
- Demonstrated strong values and ethics in accordance with Rugby Ontario’s organizational values (and other Rugby Ontario policies) through personal and professional behaviours.
- Demonstrated experience working with and supporting volunteers and/or in cus



  • Whitby, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here: About Meridian **Our Retail Banking Practice**: Our vision is to be recognized as the financial...


  • Whitby, Canada Home and Community Care Support Services Central East Full time

    **CARE AND BE CARED FOR - THIS IS YOUR HOME** Reporting to the Director, the Administrative Assistant position is responsible to provide administrative support and coordinate a variety of processes in support of the Home and Community Care Management team. **What will you do**: - Exemplify, embrace and intentionally promote an inclusive work environment...

  • Member Services Rep

    1 month ago


    Whitby, Canada Crunch Fitness Canada (CFC005) Full time

    **Benefits/Perks** - Career Growth Opportunity - Competitive Compensation - Complimentary Crunch Gym Membership - Discounts on services, products, and more! - A seriously fun work environment! - Training and Development Programs - Become a trainer! FREE Accredited Industry Certifications **Company Overview** Working at Crunch is more than a job, it’s an...

  • Member Services Rep

    1 month ago


    Whitby, Canada Crunch Fitness Canada (CFC005) Full time

     Benefits/PerksCareer Growth Opportunity Competitive CompensationComplimentary Crunch Gym MembershipDiscounts on services, products, and more!A seriously fun work environment!Training and Development ProgramsBecome a trainer!FREE Accredited Industry Certifications Company OverviewWorking at Crunch is more than a job, it’s an opportunity to inspire...

  • Administrator

    6 months ago


    Whitby, Canada Custom Fire & Sprinkler Services Ltd. Full time

    _Custom Fire & Sprinkler Services was born from the vision that a transparent, honest approach was needed in the fire protection services industry._ - Our team builds value and relationships through forming custom approaches for our client’s individual needs and in executing on those approaches through experience, pro-activity and a conscious recognition...


  • Whitby, Canada Custom Fire & Sprinkler Services Ltd. Full time

    _Custom Fire & Sprinkler Services was born from the vision that a transparent, honest approach was needed in the fire protection services industry._ - Our team builds value and relationships through forming custom approaches for our client’s individual needs and in executing on those approaches through experience, pro-activity and a conscious recognition...


  • Whitby, Canada Michaels of Canada, ULC. Full time

    Store - TOR-WHITBY, ON Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers...


  • Whitby, Canada Alzheimer Society of Durham Region Full time

    Job Posting: **Administrative Coordinator - Full Time (35 hours/week)** The Alzheimer Society of Durham Region (ASDR) is a community support service organization that provides programs and services to people living with dementia and their care partners in Durham Region. We work closely with other service providers to ensure quality care and support for our...

  • Housing Administrator

    6 months ago


    Whitby, Canada Pro Edge Management Inc. Full time

    _Housing Administrator _ **Company description** Pro Edge Management. is presently seeking to add a highly motivated individual for a Housing Administrator position to join our growing family. Housing Administrators will work along side the Property Manager while providing administrative and maintenance support enabling our Executive Team to achieve/exceed...


  • Whitby, Canada Thermo Fisher Scientific Full time

    **Summary**: The Administrative Services Coordinator Project Management is responsible for assisting with the management of interactions between the client and our internal Pharmaceutical Development Services (PDS) organization. The Coordinator manages and coordinates activities within the PDS project team units **Essential Functions**: Establish/practice...


  • Whitby, Canada Bridgeway Family Homes Full time

    **Casual Job Posting - Crisis Response Team** Bridgeway Support Services, a division of Bridgeway Family Homes, seeks highly skilled Child and Youth Care Practitioners to support Foster Families, children, youth and young adults experiencing emotional distress often caused by mental and behavioural trauma who may be dysregulated and aggressive. You will be...


  • Whitby, Canada Thermo Fisher Scientific Full time

    **How will you make an impact?** This is an exciting opportunity to join a team that is inclusive! As part of the Administrative team you will provide support to the distribution management team, associates and our customers! You will perform work that is multifaceted and sophisticated where you will rely on experience and judgment to plan and accomplish...


  • Whitby, Canada Ontario Health atHome Full time

    **Job Description**: **CARE AND BE CARED FOR - THIS IS YOUR HOME** Reporting to the Director, the Administrative Assistant position is responsible to provide administrative support and coordinate a variety of processes in support of the Ontario Health atHome Management team. **What will you do?**: - Manages and responds on a timely basis to office...


  • Whitby, Canada Thermo Fisher Scientific Full time

    As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals...


  • Whitby, Canada Schlegel Villages Full time

    The Village of** Taunton Mills **located in **Whitby, Ontario **has an exciting opportunity for an Administrative Assistant to join their team. **Shift Details**: Full Time, 75 hours **Tentative Start Date**: **How Schlegel Villages supports our Team Members**: - You can be you while being part of our Family!_ - Competitive salary, and benefits; -...

  • Dental Administrator

    6 months ago


    Whitby, Canada Whitby Family Dental Full time

    FULL TIME DENTAL ADMINISTRATOR POSITION: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls and respond to inquiries or direct calls to appropriate staff members - Schedule appointments accurately and maintain calendar - Verify insurance information and assist with insurance claims processing - Collect and...


  • Whitby, Canada Planet Fitness - Taymax Group Full time

    Whitby 4160 Baldwin Street S, ON L1R 2W6, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by...


  • Whitby, Canada 360insights Full time

    **ADMINISTRATIVE ASSISTANT** **Base salary **CAD **$**4**0**,500 - $**50,0**00** Plus Bonus, Equity & Benefits - _Pay transparency_ - Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does not reflect the maximum...


  • Whitby, Canada Thermo Fisher Scientific Full time

    As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals...


  • Whitby, Canada Moore Insurance and Financial Services Full time

    Overview: The purpose of this role is to greet visitors creating a favorable experience, answer phone calls, direct inquires to the appropriate advisors and to support billing. Main Duties & Responsibilities Assist departments administratively: data entry, creating spreadsheets and organizing files. Collect and process payments and record client...