Administration/receptionist, Client Intake
4 weeks ago
We are looking for a motivated Administrator to join our dynamic clinic setting located in Scarborough, ON.
This role is responsible for the initial point of contact for clients within the clinic setting.
**Activities include**:
- Greet Clients and visitors
- Client intake
- Maintain and keep current appointment calendar
- Inform staff of upcoming events and changes in the calendar
- Nightly reminder calls to next days clients
- Digitally “pull client files” for scheduled appointments
- Pick up and drop off mail (on and off site)
- Pick up voice mail in the morning
- Faxing & Scanning
- Maintain storage file inventory
- Anniversary calls
- Referral follow-up
- Maintain office supplies
- Schedule clinics
- Keep records of client conversation in client electronic file
- Respond to client enquiries received by phone, fax and in-person
- Respond to general enquiries received by phone, fax and in-person and direct to appropriate staff member
- Straighten waiting-room/tidy office area
- Ensure files are maintained in the appropriate format as described
- Other duties as assigned by Supervisor/ Clinic Manager/ Client Out-put
**Necessary Skills**:
- Ability to multi-task
- Excellent communication skills (listening skills and clear communication)
- Well-developed organization and time management skills
- Punctual, reliable & courteous manner
- Computer skills - Comfortably and confidently use computer and specialized software.
- Ability to maintain accurate records
**Training and Requirements**
- College diploma in Administrative Studies (or equivalent) is recommended
**pbogroup.ca**
**Job Types**: Full-time, Permanent
Pay: $23.00-$30.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Application deadline: 2025-03-03
Expected start date: 2025-03-07
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