Administration/receptionist, Client Intake

4 weeks ago


Scarborough, Canada Prosthetics, Bracing & Orthotics Group Full time

We are looking for a motivated Administrator to join our dynamic clinic setting located in Scarborough, ON.

This role is responsible for the initial point of contact for clients within the clinic setting.

**Activities include**:

- Greet Clients and visitors
- Client intake
- Maintain and keep current appointment calendar
- Inform staff of upcoming events and changes in the calendar
- Nightly reminder calls to next days clients
- Digitally “pull client files” for scheduled appointments
- Pick up and drop off mail (on and off site)
- Pick up voice mail in the morning
- Faxing & Scanning
- Maintain storage file inventory
- Anniversary calls
- Referral follow-up
- Maintain office supplies
- Schedule clinics
- Keep records of client conversation in client electronic file
- Respond to client enquiries received by phone, fax and in-person
- Respond to general enquiries received by phone, fax and in-person and direct to appropriate staff member
- Straighten waiting-room/tidy office area
- Ensure files are maintained in the appropriate format as described
- Other duties as assigned by Supervisor/ Clinic Manager/ Client Out-put

**Necessary Skills**:

- Ability to multi-task
- Excellent communication skills (listening skills and clear communication)
- Well-developed organization and time management skills
- Punctual, reliable & courteous manner
- Computer skills - Comfortably and confidently use computer and specialized software.
- Ability to maintain accurate records

**Training and Requirements**
- College diploma in Administrative Studies (or equivalent) is recommended

**pbogroup.ca**

**Job Types**: Full-time, Permanent

Pay: $23.00-$30.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 2025-03-03
Expected start date: 2025-03-07



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