Receptionist/administrative Assistant

2 weeks ago

Scarborough, Canada EM Dynamics Full time

EM Dynamics is an exciting group of engineers, technicians and team members working in a state-of-the-art facility that continues to grow in the fields of project management, engineering design, and turnkey electromechanical assembly. We provide complex assemblies and systems solutions to the fields of medical device, flying optic and theatre projection, defence & aerospace, and renewable energy sectors around the world.

At EM Dynamics we have over 50 years of experience and collective knowledge in the manufacturing industry and continue to build on our fundamental belief _**"people create value."**_

**WHAT MAKES US THE COMPANY FOR YOU**

Employees are our greatest resource in working towards a successful future, and together we build professional relationships that thrive. We know that personal development is fundamental to the success of every individual and invest in our employees. We are passionate about building lasting relationships with our diverse set of team members and welcome those who appreciate being part of an organization that understands and values new ideas, has pride in workmanship and drives to get there together. When you are part of the EM Dynamics family, you join an inspiring tradition in Canadian innovation excellence

**Job Overview**

We are seeking a dedicated and professional Receptionist/Administrative Assistant to join our team. The Receptionist/Administrative will be the first point of contact for clients, vendors and partners alike, and will be responsible for the seamless operation of our office through communication with our executives to ensure that our team members are prepared to greet and present to clientele.

**Duties**
- Customer order entry and working cohesively with our quoting team to ensure that orders are entered both accurately and in a timely manner.
- Warmly greet and assist customers both in-person, via phone, and through electronic communication channels.
- Work closely with executives to prepare meeting materials and ensure all logístical requirements are met for internal and external meetings.
- Respond to customer inquiries promptly and professionally, ensuring timely follow-up.
- Maintain and organize both physical and electronic filing systems to ensure accessibility and orderliness.
- Other administrative tasks as assigned from time-to-time.

**Qualifications**
- Previous experience as a receptionist/administrative; order entry experience is preferred.
- Strong customer service skills with the ability to communicate effectively with staff and external clientele.
- Familiarity with ERP Software and Order Entry modules.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Proficient in using phone systems and demonstrating excellent phone etiquette.
- Highly organized with strong attention to detail for managing files and records efficiently.
- Strong mathematic ability (order/pricing-related).
- Ability to multitask in a fast-paced environment while maintaining professionalism at all times and managing tight deadlines.
- A positive attitude and a commitment to providing outstanding support.

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Administrative/Reception: 2 years (required)
- order entry: 2 years (required)
- MS office: Word, Excel, Outlook: 2 years (required)

Work Location: In person

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