Service Coordinator

4 days ago

Concord, Canada Multi-Temp Systems Full time

**HVAC SERVICE COORDINATOR**

**Job description**

Your Opportunity: Build a career with an established, family-owned HVAC/R provider with over 30 years serving the GTA and surrounding community.

The Company: Multi-Temp Systems is a premium full-service HVAC/R provider. We specialize in energy efficient and innovative commercial Industrial HVAC and Refrigeration solutions. We are a mission driven, values-based organization.

Our Values: We live by our core values, please carefully consider if this is a fit for you:
1. Don’t find a fault, find a solution. We focus on solutions to problems.

2. Proud professionals. We take pride in our work; we strive to raise the bar in the industry.

3. Pursue growth. We are always looking for ways to improve both personally and professionally

4. Reliable relationships.We believe in living up to our commitments to our customers and each other

**Responsibilities**
- Maintain a great working relationship with our service technicians, suppliers, and customers.
- Manage incoming service calls, input them into our operating software, schedule and dispatch service technicians.
- Perform daily and planned work scheduling and dispatching of service technicians with mínimal supervision.
- Sourcing and ordering parts and materials for preventive maintenance and repairs.
- Coordinating with subcontractors.
- Work in conjunction with field supervisor and maintain shop/truck supplies and inventories.
- Estimating HVAC/R repairs and preventive maintenance agreements.
- Following up on quotes, service recommendations, leads and referrals.
- Participates in the development and presentation client proposals.
- Administer/update and expand preventive maintenance program with current information/ equipment list, filter list etc. using operating software.
- Generate preventive maintenance work orders in our computer software monthly.
- Serve as an effective member of the team, participate to ensure open communication between departments.
- Ensure one’s own knowledge, competencies and skill levels remain commensurate with the requirements of the position - adopt lifelong learning practices.
- Follows all company policies and procedures.
- Responsible for other duties as assigned and/or required by business need.

**Qualifications**
- College Diploma.
- Minimum 3 years experience in HVAC Company or related organization in a similar role.
- Experience and proficiency with computer systems and ability to get up to speed quickly on new software.
- Proficient in Microsoft Office, Excel, and Word.
- Strong communications skills both written and verbal.
- Team player.
- Strong attention to detail, critical thinking skills and ability to meet deadlines.
- Effective management and motivational skills.
- Excellent organizational skills and time management skills.
- Ability to learn and adapt in a fast-paced work environment.

**Job Types**: Full-Time, Permanent

**Salary**: $50,000 to $60,000 (negotiable based on experience)

**Bonus**: Annual bonus based on achievement of success metrics.

**Benefits and Perks**:
Casual dress code

Dental care

Vision care

Disability insurance

Extended health care

On-site parking

Newly renovated office

Team events

Company sponsored training and skills development

**Salary**: $50,000.00-$60,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Concord, ON L4K4M6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- HVAC or Similar Administrative: 3 years (preferred)

Shift availability:

- Day Shift (required)

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