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Medical Secretary/administrative Assistant

5 months ago

New Liskeard, Canada Mino M'shki-ki Indigenous Health Team Full time

Mino M’shki-ki Indigenous Health Team is seeking a Medical Secretary/Administrative Assistant for our New Liskeard office. Our Health Team is mandated to take a culturally-rooted approach informed by local Indigenous Traditional Knowledge, languages and cultural practices in its work with families and communities. A commitment to personal leadership, cultural competency and service excellence is a requirement of this position.

**Primary Duties Include**:

- Greeting patients and visitors to the clinic and creating a welcoming atmosphere and positive first impression of the organization.
- Check in and check out patients, verify and update patient demographics and patient profile, scheduling follow-up appointments.
- Processing referrals to specialists and community service providers as needed.
- Confirm, cancel, and reschedule patient appointments and follow-up with no shows.
- Provide administrative support to management and members of the clinical team.
- Maintain effective communication with staff and providers for clinic efficiency.
- Screen and redirect calls and messages to appropriate staff.
- Manage patient health records, request medical records, print, organize, sort, scan and fax records and documents ensuring privacy compliance.
- Protect patient’s right of confidentiality.
- Order office supplies and maintain office inventory; Assist in the care and maintenance of equipment.

**Qualifications**:

- 1-3 years of secretarial experience in a health care setting preferred
- Experience with EMR strongly preferred
- Proficient in the use of computers
- Demonstrated ability to work with the Indigenous population and sensitivity to Indigenous issues with the willingness to learn and accept diversity of Indigenous cultures and teachings
- Must be able to multitask effectively; critical time management and organization skills necessary
- Understanding of basic healthcare terminology
- Demonstrated ability to interact with healthcare professionals and patients
- Professional demeanor and excellent interpersonal and communication skills
- Bilingual French and/or an Indigenous language considered an asset

**Terms of Employment**:

- Full-time, permanent position
- Current satisfactory Criminal Record and Vulnerable Sector Check is required
- Oath of confidentiality

**Deadline to Apply: 11:00 am on April 12th, 2024**

**Qualified Indigenous Peoples are particularly encouraged to apply. Only those applicants granted an interview will be contacted.**

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$25.00 per hour

Work Location: In person