Secretary Ii

**Req ID**:175255**
**Company: Nova Scotia Health**
**Location**:Northern** Zone, **Aberdeen Hospital**
**Department**:PHC NZ PC CDW Diabetes Centre ARH**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: CUPE** **Admin Professionals** Position**
**Posting Closing Date**:4-Mar-24**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Health Services Manager, the Secretary II fulfills an important role as the link between doctor/clinician and patient. The secretary’s ability to successfully complete a complex array of administrative and technical tasks relating to the job is critical to providing a high standard of care to our patient population. In this role the secretary is responsible:

- Responding to patient inquiries face to face and on the telephone.
- Identifying patient needs at first point of contact and directing them to services as appropriate.
- Assisting patients with the completion of forms and other documents.
- Scheduling and management appointments including office appointments, procedures, group appointments, multi-provider appointments and specialist clinic appointments.
- Using internal messaging, report generating and task management tools with in electronic patients record
- Document management including prioritization of documents for review, preparation of chart copies, faxing, uploading of documents to patient health record, verifying documents and disposition of records
- Performing all aspects of physician billing including; provincial billing (MSI), third party billing, group billing, non-insured services billing, creating and modify billing bundles and generating billing reports
- Ordering and distributing medical and office supplies and other equipment, as required
- Providing clerical support (e.g. agendas and minutes, organizing meetings) for the team as required
- Participate in quality improvement and patient safety initiatives
- Perform other duties as assigned to ensure the efficient and effective operation of the department

**About You**:
We would love to hear from you if you have the following:

- Successful completion of a medical office administration program required
- Minimum of one (1) year experience in office administration required
- One (1) to two (2) years experience in MSI billing processes preferred
- Extensive experience in electronic communication (including but not limited to) Microsoft Word, Access and Outlook
- Demonstrated competence in verbal and written communication and public relations skills
- Experience with electronic patient records such as (but not limited to) MedAccess preferred
- Experience working in a multi-disciplinary, multi-doctor family practice medical office preferred
- Knowledge of medical terminology and Dictaphone transcription preferred
- An equivalent combination of experience and training may be considered
- Reliable transportation is required for work assignment
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent Full Time Position; 70 Hours Bi Weekly
- Shifts may include evenings, weekends and holidays

**Compensation and Incentives**:
$24.69 - $27.53 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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