Member & Guest Services Administrator

2 weeks ago

Blue Mountains, Canada Craigleith Ski Club Full time

**Member & Guest Services Administrator**

In the role of Member & Guest Services Administrator, you will be primarily responsible for ticket sales, guest reservations, member services and providing general information on all operational days. If you are a detail-oriented person with experience in administration and customer service, we want to hear from you

**Key Roles & Responsibilities**
- General administrative work related to a member services desk, ticket desk and events managing the event tickets, member items and lift ticket sales through the point-of-sale system
- Update company website with operational updates and reservation details
- Responsible for the member waiver submissions, member and staff badges, and guest ticket sales
- Support with special events administrative tasks, set up, registration and tickets
- Year-end reporting and inventory on tickets and badge sales
- Delivering an excellent member and guest experience in all aspects of the position
- Responding to member and guest inquiries and requests

**Qualifications**
- Previous experience in an administrative or front desk position is an asset
- Experience with Microsoft Excel, Outlook and full Office suite required
- Familiarity and/or experience with Jonas Club Management/Point of Sale considered an asset
- Keen eye for detail
- Ability to work in a fast-paced environment
- Positive, outgoing attitude - you’re a “people person”
- You love being part of a team and value effective communication

**Salary**: $20.00 per hour

**Experience**:

- Customer Service: minimum of 1 year (preferred)
- Handling sales transactions (cash, debit, credit card)
- Blue Mountains, ON: reliably commute or plan to relocate before starting work (required)

**Job Types**: Full-time, Seasonal, Contract

**Benefits**:

- Casual dress
- Employee Events

Schedule:

- 8-hour shift with additional hours and flexibility as needed
- Expected approximately 40-hours per week
- Day shift
- Wednesday to Sunday, every weekend included
- Holidays required (excluding Christmas Day)
- Position running from mid-November to mid-March

Work Location: In person at Craigleith Ski Club
- Craigleith Ski Club is an equal opportunity employer. Should you require any form of reasonable accommodation to participate in the recruitment process, please notify the hiring manager or human resources as needed._

**Job Types**: Full-time, Fixed term contract, Seasonal

Pay: From $20.00 per hour

Application question(s):

- Are you legally entitled to work in Canada?
- Do you have transportation to Craigleith Ski Club?

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2024-09-26

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