Guest Service Agent

4 months ago

The Blue Mountains, Canada Scandinave Spa Blue Mountain Full time

Looking for your next adventure?

Come join our team and embark on a journey in health and wellness.

**Scandinave Spa Blue Mountain** is looking for **Guest Service Agents** who are enthusiastic about providing an exceptional guest experience. Our team is a big reason guests return often and share memories of their spa experience with others.

Guest Service Agents offer guests a warm, friendly welcome and are always eager to assist guests' during their spa visit.

**WHAT YOU WILL DO**:

- Greet guests with a warm and friendly welcome
- Foster a relaxing and tranquil environment for guests
- Assist with guest reservations, modifications and cancellations on the phone and/or in person
- Be responsible for check-ins and daily transactions
- Engage guests; make a connection and anticipate guest’s needs
- Manage wait list and cancellations
- Serve prepared food and beverages at our bistro
- Other daily opening and/or closing duties

**WHAT WE OFFER YOU**:

- A friendly, positive and tranquil team environment that allows each team member the opportunity to excel and showcase their passion for customer service excellence
- A competitive and leading wage rate starting at $19.00 per hour
- A generous benefits package that includes Health, Dental, Vision, Life and travel insurance.
- A comprehensive Employee Assistance Program
- Complimentary employee and spouse access to the Thermal Journey
- One complimentary Registered Massage treatment
- Food and Beverage Discounts
- Boutique Discounts
- Employee rates for services
- Paid sick days
- Paid personal days

**WHAT DO WE NEED FROM YOU?**
- Excellent customer service, interpersonal and communication skills
- A professional and positive attitude
- Someone who enjoys people and interacting with the public
- Self motivated team player
- Ability to manage time efficiently
- Ability to perform basic computer skills
- Ability to stand for extended periods of time and some heavy lifting
- Flexible work schedule - able to work evenings, weekends and holidays
- Smart Serve Certification is an asset

**ABOUT SCANDINAVE SPA BLUE MOUNTAIN**:
Scandinave Spa Blue Mountain offers an immersive wellness experience nestled in a quiet forest-setting away from everyday interruptions. A leader in the Nordic Spa industry, Scandinave Spa Blue Mountain provides spacious indoor & outdoor spaces to explore year-round. Situated on 25-acres, the property is surrounded by mature trees and overlooks the UNESCO World Biosphere Reserve Niagara Escarpment and ski hills of Blue Mountain Resort. Special attention to detail takes guests on a relaxation journey that augments health and wellness. Scandinave Spa promises a disconnection from the outside world by honouring silence and inviting guests to turn off their digital devices.
- Scandinave Spa Blue Mountain is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive and safe work environment free from discrimination. Scandinave Spa does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity/expression, or any other basis protected by law._
- Scandinave Spa takes seriously its obligations under the Accessibility Ontarians with Disabilities Act, 2005. We are happy to provide accommodations to applicants needing assistance. Please let us know if you require an accessibility accommodation as part of the recruiting process._
- We would like to thank all applicants for their interest. Those selected to move forward for an interview will be contacted._
- #SBLUE_

Work Remotely
- No

**Job Types**: Full-time, Permanent

Pay: $19.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- The Blue Mountains, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work a flexible schedule which includes days, evenings, weekends and holidays?

Work Location: In person

  • Guest Service Agent

    4 months ago

    Blue Mountains, Canada Magnone's Italian Kitchen Full time

    **Guest Service Agent** **Magnone's Italian Kitchen** Magnone’s is an Italian Eatery in the Heart of The Blue Mountain Village. We pride ourselves on our genuine hospitality and back it up with quality cuisine that is sure to please. We are on the hunt for a positive bubbly person for our front door experience. **Title of Position: Guest Service Agent...

  • Guest Service Agent

    7 months ago

    Niagara-on-the-Lake, Canada Vintage Hotels - Prince of Wales Full time

    The Prince of Wales Hotel is seeking a Guest Service Agent to join their incredible Front Office Team. The role of the Guest Service Agent is to assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation. **What you'll be doing**: - Register...

  • Guest Service Agent

    7 months ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is seeking Part Time Guest Service Agents to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and...

  • Guest Service Agent

    6 months ago

    Niagara-on-the-Lake, Canada PRINCE OF WALES HOTEL Full time

    Prince of Wales Hotel is seeking full and part time Guest Service Agents to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in...

  • Guest Service Agent

    7 months ago

    Niagara-on-the-Lake, Canada PRINCE OF WALES HOTEL Full time

    Prince of Wales Hotel is seeking a part time Guest Service Agent to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and...

  • Guest Service Agent

    7 months ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Best Western Colonel Butler Inn is currently seeking a part time Guest Service Agent to join our growing Front Office Team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy working in a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever...

  • Guest Service Agent

    7 months ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is currently seeking a part time Guest Service Agent to join our growing Front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in...

  • Guest Service Agent

    2 months ago

    Niagara-on-the-Lake, Canada Vintage Hotels: Prince of Wales Full time

    Vintage Hotels is currently seeking a Full Time Guest Service Agent to join our growing Front Office team at the Prince of Wales Hotel! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever...

  • Guest Service Agent

    21 hours ago

    Niagara-on-the-Lake, Canada Vintage Hotels Full time

    Vintage Hotels is currently seeking a Full Time Guest Service Agent to join our growing team! Situated in the heart of Niagara on the Lake, this is an excellent opportunity for those with a love of hospitality and customer service. **What you'll be doing**: - Register guests and assign rooms. - Assist in pre-registration and blocking of reservations when...

  • Guest Service Agent

    7 months ago

    Niagara-on-the-Lake, Canada Pillar and Post Full time

    Vintage Hotels is currently seeking Full time Guest Service Agent to join our growing Pillar and Post Front Office Team! This is a unique role that encompasses both Front Desk and Bellperson duties! This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara’s top hotels! **What you'll be doing**: - Carries...

  • Guest Service Agent/bellperson

    7 months ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Vintage Hotels is currently seeking Full time Guest Service Agent to join our growing Pillar and Post Front Office Team! This is a unique role that encompasses both Front Desk and Bellperson duties! This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara’s top hotels! **What you'll be doing**: - Carries...

  • Member & Guest Services Administrator

    4 months ago

    Blue Mountains, Canada Craigleith Ski Club Full time

    **Member & Guest Services Administrator** In the role of Member & Guest Services Administrator, you will be primarily responsible for ticket sales, guest reservations, member services and providing general information on all operational days. If you are a detail-oriented person with experience in administration and customer service, we want to hear from...

  • Guest Services Representative

    3 months ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Discounts on Blue Mountain Lift tickets. - Free rentals; - Staff priced meals &Starbucks treats; - Staff room rates at all our hotels;Retail savings at...

  • Guest Service Agent

    7 months ago

    Niagara-on-the-Lake, Canada Hilton Garden Inn Niagara-on-the-Lake Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! _ - We understand what it takes to be a part of something great. We will encourage you to bring your true self to...

  • Member and Guest Services Representative

    7 months ago

    Blue Mountains, Canada Craigleith Ski Club Full time

    Join our Member and Guest Services team! Key roles & responsibilities - Delivering an excellent member and guest experience in all aspects of the position - Responding to member and guest inquiries and requests - Event tickets, member items & lift ticket sales through the point-of-sale system - General administrative work related to a member services desk,...

  • Night Guest Services Agent

    3 months ago

    Niagara-on-the-Lake, Canada Vintage Hotels: Prince of Wales Full time

    Vintage Hotels is currently seeking a Full Time Night Guest Service Agent to join our growing Front Office team at our Queen's Landing Hotel! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Performs daily check-out/in procedures during midnight shift are...

  • Guest Services Ambassador

    6 months ago

    Blue Mountains, Canada Magnones at Blue Full time

    Magnones Italian Kitchen - Modern Italian Cuisine **Guest Services Ambassador / Front Door - Blue Mountain Village** **Responsibilities**: - Greet and welcome visitors in a friendly and professional manner - Provide information and assistance to visitors, answering questions and addressing concerns - Direct visitors to appropriate locations or personnel...

  • Guest Services Representative

    6 months ago

    Blue Mountains, Canada Magnones Italian Kitchen Full time

    **Magnone's Italian Kitchen - Blue Mountain Village** Magnone’s is an Italian Eatery in the Heart of The Blue Mountain Village. We pride ourselves on our genuine hospitality and back it up with quality cuisine that is sure to please. We are on the hunt for a positive bubbly person for our front door experience. You are the face that guests see when they...

  • Supervisor, Guest Services

    7 months ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** Resort Perks: - Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster! - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more! The...

  • Guest Services Supervisor

    3 months ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Discounts on Blue Mountain Lift tickets. - Free rentals; - Staff priced meals &Starbucks treats; - Staff room rates at all our hotels;Retail savings at...