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Food Service Team Member

2 months ago

The Blue Mountains, Ontario, Canada Tim Horton's Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Tim Horton's. As a Food Service Team Member, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and serve food and beverages to customers in a fast-paced environment.
    • Operate a cash register and process customer transactions accurately and efficiently.
    • Maintain a clean and organized workspace, including the kitchen and dining area.
  • Customer Service
    • Provide exceptional customer service and respond to customer inquiries and concerns in a professional and courteous manner.
    • Upsell and promote menu items and promotions to increase sales and drive revenue.
  • Inventory and Supply Management
    • Receive, unpack, and store supplies and inventory in a timely and efficient manner.
    • Count and reconcile inventory on a regular basis to ensure accuracy and minimize losses.
  • Teamwork and Communication
    • Work collaboratively with other team members to achieve sales and customer service goals.
    • Communicate effectively with colleagues and management to ensure seamless operations and resolve any issues that may arise.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • Will train on the job.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment.
    • Repetitive tasks.
    • Standing for extended periods.
    • Work under pressure.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Reliability.
    • Team player.
Work Environment

Our team members work in a fast-paced, dynamic environment with a focus on providing exceptional customer service and ensuring a positive dining experience for our guests.