Supervisor - Toronto Reference Library

5 months ago

Toronto, Canada Balzac's Cofffee Roasters Full time

**Position Summary**:
As a café supervisor, your role is to assist the manager in overseeing the day-to-day operations of the café, ensuring smooth and efficient functioning. Your responsibilities include overseeing staff, ensuring excellent customer service, maintaining quality standards, and handling financial and administrative tasks. You supervise staff, provide training, and manage inventory and budgets. Additionally, you handle customer inquiries, resolve issues, and maintain a safe and clean environment. Your role involves promoting teamwork, implementing promotional strategies, and ensuring compliance with health and safety regulations.

The hours of work for this position may vary based on the needs of the café and must include mornings, evenings, weekends, and holidays. This is a full-time position.

**Key Responsibilities***: Customer Service: Train and guide staff to provide excellent customer service.

Staff Supervision: Manage and support café staff, including scheduling, task assignment, and following policies. Operations Management: Oversee daily operations, inventory, and financial transactions for optimal efficiency and profitability. Quality Control: Maintain standards for food and beverages, ensuring cleanliness, hygiene, and compliance. Training and Development: Provide ongoing training to enhance staff skills. Problem Solving: Handle customer complaints and resolve operational challenges or conflicts among staff members. Financial Management: Monitor expenses, budgets, and sales for accurate reporting and cost control. Health and Safety Compliance: Ensure adherence to health and safety regulations through inspections and training. Teamwork: Foster a positive work culture, emphasizing communication, cooperation, and mutual respect.

**Qualifications***: Experience: Previous experience in the industry, barista experience preferred.

Leadership and Management Skills: Strong leadership abilities, effective communication, and decision-making skills. Customer Service Skills: Excellent interpersonal skills and the ability to handle customer inquiries and complaints. Knowledge of Café Operations: Understanding of cash handling, inventory management, quality control, and health and safety regulations. Organizational and Time Management Skills: Ability to multitask, prioritize tasks, and manage schedules. Problem-Solving Abilities: Aptitude for resolving operational challenges, customer issues and staff conflicts. Financial Acumen: Basic understanding of financial management and cost optimization. Teamwork and Communication: Strong teamwork skills and the ability to foster a positive work environment. Adaptability and Flexibility: Willingness to adapt to changing circumstances and handle a fast-paced environment.

**Locations**
***:

- Balzac's Toronto Reference Library café
- 789 Yonge St, Toronto, ON M4W 2G8

  • Music Library Reference Specialist

    2 weeks ago

    Toronto, Ontario, Canada University of Toronto Full time

    About the University of Toronto Music LibraryThe University of Toronto Music Library is a premier research institution, boasting the largest music collection in Canada. Located within the Faculty of Music's Edward Johnson Building, we maintain a friendly and service-oriented team atmosphere dedicated to serving our musical community.As part of the University...

  • Library Safety Specialist

    3 months ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J0924-0044**Posting Date**: - September 5, 2024**Closing Date**: - September 13, 2024**Job Title**: - Library Safety Specialist**Branch/Department**: - Toronto Reference Library**Division**: - Human Resources**Assignment**: - LSS position requires a VSPRC. They may support outreach & programming work**Employment Type**: - Permanent...

  • Music Library Reference Specialist

    2 weeks ago

    Toronto, Ontario, Canada University of Toronto Full time

    At the University of Toronto, we are seeking a highly skilled Music Library Reference Specialist to join our team. This full-time position offers an exciting opportunity for individuals passionate about music and academic research.The Music Library is located inside the Faculty of Music's Edward Johnson Building, boasting the largest music research...

  • Reference Specialist

    4 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:11/7/2024 **Req ID**: 40076 **Faculty/Division**: Library **Department**: Music Library **Campus**: St. George (Downtown Toronto) **Description**: **About Us**: The University of Toronto Libraries system is the largest academic library in Canada and is consistently ranked in the top ten among academic research libraries in North America. The...

  • Library Technician

    6 months ago

    Toronto, Canada Toronto Metropolitan Full time

    **About Toronto Metropolitan**: At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines...

  • Part Time

    1 month ago

    Toronto, Canada George Brown College Full time

    **CLOSING DATE**:October 25, 2024 **Land**_ _**Acknowledgement** - George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._ **Equity...

  • Distribution Services/fleet Services

    3 months ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J0824-0106**Posting Date**: - August 29, 2024**Closing Date**: - September 9, 2024**Job Title**: - Truck Driver**Branch/Department**: - 1076 Ellesmere Road**Division**: - Collections & Membership Services**Employment Type**: - Temporary Part Time**Status**: - Part-Time**Hours per week**: - 17.5**# of Open Positions**: - 1**Work...

  • Music Library Specialist

    2 weeks ago

    Toronto, Ontario, Canada University of Toronto Full time

    About the Role:We are seeking a highly skilled and knowledgeable Music Library Specialist to join our team at the University of Toronto Music Library.Job Description:Provide exceptional reference services to library patrons, including faculty, staff, students, and members of the external community.Assist in collection maintenance, including shelving,...

  • Librarian

    3 weeks ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J1124-0091**Posting Date**: - November 14, 2024**Closing Date**: - November 22, 2024**Job Title**: - Librarian**Branch/Department**: - North York Central**Division**: - Service Development & Innovation**Assignment**: - Expected to travel to both Toronto East Detention Centre and Toronto South Detention Centre on a weekly...

  • Purchasing/procurement

    3 months ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J0824-0276**Posting Date**: - September 5, 2024**Closing Date**: - September 13, 2024**Job Title**: - Purchasing Agent**Branch/Department**: - Toronto Reference Library**Division**: - Finance**Employment Type**: - Temporary Full Time**# of Open Positions**: - 1**Salary**: - $41.25 - $46.59/Hour**Pay Band**: - PE017**JOB...

  • Finance

    2 months ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J0924-0339**Posting Date**: - October 1, 2024**Closing Date**: - October 18, 2024**Job Title**: - Director, Finance & Treasurer**Branch/Department**: - Toronto Reference Library**Division**: - Finance**Employment Type**: - Permanent Full Time**# of Open Positions**: - 1**Work Schedule (Week1)**: - Monday: 9:00 am - 5:00 pm Tuesday:...

  • Library Technician

    3 months ago

    Toronto, Canada Toronto Catholic District School Board Full time

    Library Technician - CUPE Local 1328 (Office, Clerical and Technical Employees) Vision The Toronto Catholic District School Board (TCDSB) is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario. We serve approximately 87,000 students in nearly 200 Catholic schools in the City of Toronto.At the TCDSB,...

  • Service Development

    2 months ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J0924-0224**Posting Date**: - September 26, 2024**Closing Date**: - October 4, 2024**Job Title**: - Senior Services Specialist**Branch/Department**: - Toronto Reference Library**Division**: - Service Development & Innovation**Assignment**: - Indigenous Community Connections and Partnerships**Employment Type**: - Temporary Full...

  • Customer Service

    2 months ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J0724-0292**Posting Date**: - September 19, 2024**Closing Date**: - September 27, 2024**Job Title**: - Senior Library Assistant (Re-Post)**Branch/Department**: - Northern Elms**Division**: - Branch Operations & Customer Experience**Employment Type**: - Temporary Full Time**# of Open Positions**: - 1**Work Schedule (Week1)**: -...

  • Customer Service

    2 months ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J0824-0133**Posting Date**: - October 17, 2024**Closing Date**: - October 25, 2024**Job Title**: - Senior Library Assistant (Repost)**Branch/Department**: - Palmerston**Division**: - Branch Operations & Customer Experience**Employment Type**: - Temporary Full Time**Status**: - Full-Time**# of Open Positions**: - 1**Work Schedule...

  • Finance

    1 month ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J1024-0307**Posting Date**: - October 31, 2024**Closing Date**: - November 8, 2024**Job Title**: - Payroll and Accounting Clerk**Branch/Department**: - Toronto Reference Library**Division**: - Finance**Employment Type**: - Temporary Full Time**Status**: - Full-Time**Hours per week**: - 35**# of Open Positions**: - 1**Salary**: -...

  • Barista - Reference Library Café

    6 months ago

    Toronto, Canada Balzac's Cofffee Roasters Full time

    **Position Summary**: As a Barista, your main responsibilities include preparing and serving high-quality beverages in a fast-paced café environment, providing exceptional customer service, maintaining cleanliness, handling cash transactions, and promoting additional products. Greeting customers warmly, taking accurate orders, and delivering prompt service...

  • Library Technician

    3 months ago

    Toronto, Canada Toronto Catholic District School Board Full time

    Library Technician - CUPE Local 1328 (Office, Clerical and Technical Employees) Vision The Toronto Catholic District School Board (TCDSB) is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario. We serve approximately 87,000 students in nearly 200 Catholic schools in the City of Toronto. At the TCDSB,...

  • Service Development

    3 weeks ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J1124-0048**Posting Date**: - November 14, 2024**Closing Date**: - November 22, 2024**Job Title**: - Senior Services Specialist [French Language Services]**Branch/Department**: - Toronto Reference Library**Division**: - Service Development & Innovation**Assignment**: - French Language Services**Employment Type**: - Permanent Full...

  • Customer Service

    2 months ago

    Toronto, Canada Toronto Public Library Full time

    **Job Number**: - J1024-0051**Posting Date**: - October 17, 2024**Closing Date**: - October 25, 2024**Job Title**: - Librarian**Branch/Department**: - Don Mills**Division**: - Branch Operations & Customer Experience**Specific Position Information**: - The successful applicant will be required to provide a current Vulnerable Sector Police Reference...