Reference Specialist

1 month ago


Toronto, Canada University of Toronto Full time

**Date Posted**:11/7/2024
**Req ID**: 40076
**Faculty/Division**: Library
**Department**: Music Library
**Campus**: St. George (Downtown Toronto)

**Description**:
**About Us**:
The University of Toronto Libraries system is the largest academic library in Canada and is consistently ranked in the top ten among academic research libraries in North America. The system consists of 40 libraries located on three university campuses: St. George, Mississauga, and Scarborough. This array of college libraries, special collections, and specialized libraries and information centres supports the teaching and research requirements of over 300 graduate programs, more than 70 professional programs, and about 700 undergraduate degree programs. In addition to more than 15 million volumes in 341 languages, the library system currently provides access to millions of electronic resources in various forms and over 31,000 linear metres of archival material. More than 150,000 new print volumes are acquired each year. The Libraries' data centre houses more than 500 servers with a storage capacity of 1.5 petabytes.

**Your Opportunity**:
The University of Toronto Music Library is located inside the Faculty of Music’s Edward Johnson Building, and contains the largest music research collection in Canada. We enjoy a friendly and respectful team atmosphere with a strong service orientation toward our musical community. As part of the central University of Toronto Libraries (UTL) system we build partnerships with colleagues to strengthen our print and digital collections, workflows, and services.

Reporting to the Head of the Music Library, the Reference Specialist provides reference services to library patrons, including faculty, staff, students and members of the external community. Responsibilities may include: assisting in collection maintenance and creation of reference tools; providing support to special collections; providing training to patrons or to other staff and/or providing administrative support to training activities; assisting with the creation, updating and distribution of library publications; booking material; cataloguing; and providing basic technical support for public workstations. May also perform a wide range of other duties and provide back-up for other staff.

**Duties and Responsibilities will Include**:
Reference Collection Maintenance: May assist in maintenance of a collection. This may involve such activities as shelving/reshelving, shifting, reboxing/rewinding, basic splicing of damaged reels, record keeping, retrieving and taking items to storage; routine maintenance for microtext machines; processing and describing newly received items; preparing material for binding; bundling newspapers at the end of the year for storage; withdrawing items from the online catalogue; recommending items for weeding from collection; and occasionally suggesting materials for acquisition. May assist in the creation and maintenance of a variety of digital and print reference tools. May schedule staff at the information or reference desk.

Training Activities: May deliver in-class or one-on-one instruction in using the library catalogue, basic web searching and finding journal articles. Training is done either from a common script or from a basic lesson plan developed by the incumbent. May train other staff who provide telephone information assistance. May train patrons or provide instruction to staff in using equipment. May provide administrative support for a training program, including: scheduling instructors, booking classroom space, assembling handout packages, making arrangements for classroom set-up, maintaining records and compiling statistics.

Publications: May update and assist with creating instructional and departmental web pages, brochures and documentation. May maintain the library’s supply of brochures, as well as communication software and documentation, re-stocking when necessary. May be responsible for distributing printed and electronic materials to other libraries. May create and post signage for a department/building.

Booking A/V Material: May arrange and reserve A/V materials for faculty, staff and students; may locate and book outside materials; may coordinate requests for A/V materials with classroom and equipment needs; and may arrange for couriers and associated billing where required.

Cataloguing: May catalogue acquisitions, maintain bibliographic files, provide information for labeling/shelving and contact the Cataloguing Department as required.

Other Duties: Provides back-up to librarians and other staff as required, and assists with a wide range of special projects. May also be required to: assign work to student assistants, provide workflow leadership, training and scheduling, and handle related record-keeping; serve on library committees and assist with committee projects; assist with preparations for exhibits and special events; negotiate/oversee exhibition rights agreements; conduct tou



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