Customer Service
2 months ago
**Job Number**:
- J0724-0292**Posting Date**:
- September 19, 2024**Closing Date**:
- September 27, 2024**Job Title**:
- Senior Library Assistant (Re-Post)**Branch/Department**:
- Northern Elms**Division**:
- Branch Operations & Customer Experience**Employment Type**:
- Temporary Full Time**# of Open Positions**:
- 1**Work Schedule (Week1)**:
- Monday: Off
Tuesday: 12:30 pm - 8:30 pm
Wednesday: 12:30 pm - 8:30 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: 9:00 am - 5:00 pm
**Work Schedule (Week2)**:
- Monday: Off
Tuesday: 12:30 pm - 8:30 pm
Wednesday: 12:30 pm - 8:30 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Off
**Salary**:
- $56,911.40 - $64,300.60**Specific Position Information**: The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.
**Posted internally & externally.**
**Expected End Date**: April 3, 2026
35 hours per week. Evenings and Saturdays required.
Plus seven [7] variable hours.
**Job Summary**:
- Under the direction of the designated supervisor, participates in the direction and supervision of the overall branch service programme.
- Supervises assistants and pages in the assigned areas of work. Takes responsibility for performing and/or coordinating more complex tasks.
**Duties**:
- As a member of the supervisory team, shares responsibility for the day to day service to patrons, efficient operation and orderly appearance of the branch
- Suggests new or improved work routines
- Identifies work requirements, assigns tasks and coordinates the work of clerical and Page staff to ensure that procedures are carried out as specified
- Assists in training clerical staff. Selects and trains Page staff as delegated
- Prepares schedules and time and attendance reports as required
- Provides verbal input to performance appraisals of staff
- Compiles data for statistical reports
- In the absence of the designated supervisor, takes responsibility for the branch
- Assists patrons in the use of library materials
- Supervises the work of junior staff and liaises with other branches or departments as necessary
- Plans and conducts programs suitable for people of different ages and cultural backgrounds
- Assists in maintaining up-to-date and orderly materials collection
- Selects materials for outreach services as required and performs related clerical duties
- Visits institutions to provide outreach service when necessary
- Assists in developing a community liaison
- Participates in the performance of general clerical routines, such as desk duty, filing and keyboarding
- Performs other related duties as required
**Qualifications**:
- Bachelor’s degree or Diploma from a Library Technicians course from a community college or similar institution or equivalent combination of education and related experience
- Minimum of 1 years’ experience
- Understanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service
- General knowledge of the organization, services and facilities of the library system
- A sound, overall knowledge of the clerical activity, integrated library system and library procedures in the public services
- Knowledge of basic reference techniques and ability to use routine reference sources
- Proven ability to lead and to supervise staff
- Ability to plan, organize and implement assignments
- Ability to develop and maintain cooperative team relationships
- Ability to relate well to patrons and to representatives of the local community
- Accuracy and speed in keyboarding
- Sufficient flexibility to move to other branches/divisions as required
**SALARY**: $56,911.40 - $64,300.60 per annum (2024 Rates)
Upon request, accommodation will be provided through all stages of the recruitment and selection process.
If you are invited to participate in the assessment process and require accommodations for the assessment, we ask that you provide your accommodation request as soon as reasonably possible.
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...
-
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...
-
Multilingual Sales Representative
2 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timePosition Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...
-
Payment Services Officer
2 weeks ago
Toronto, Ontario, Canada Service Canada Full timeJob Title: Payment Services OfficerWe are seeking a highly motivated and detail-oriented Payment Services Officer to join our team at Service Canada. As a Payment Services Officer, you will play a critical role in providing excellent customer service and ensuring the timely processing of payments.Key Responsibilities:Process payments accurately and...
-
Customer Service Manager
6 months ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and...
-
Business Development Representative
2 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeJob Summary:We are seeking a highly motivated Business Development Representative to join our team at Zedd Customer Solutions in Toronto. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and meeting or exceeding established goals.About the Role:Make...
-
Inside Sales Team Member
3 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeJob Title: Inside Sales Representative – TorontoJob Summary:We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Zedd Customer Solutions. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, providing exceptional sales and customer...
-
Dynamic Sales Professional
2 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeJob DescriptionZedd Customer Solutions is seeking a highly motivated and skilled Inside Sales Representative to join our team in the Toronto area. As an Inside Sales Representative, you will be responsible for making and receiving telephone calls on behalf of our clients, meeting established goals, and providing exceptional sales and customer...
-
Relief Customer Service Representative
2 weeks ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...
-
Inside Sales Representative – Toronto
6 months ago
Toronto, Canada Zedd Customer Solutions Full timePOSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...
-
Bilingual Inbound Sales Representative
6 months ago
Toronto, Canada Zedd Customer Solutions Full timePOSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...
-
Vehicle Impound
6 months ago
Toronto, Canada JP Towing Service & Storage Ltd. Full timeJP Towing is currently looking to hire a Vehicle Impound Release Customer Service Representative. - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction/supervision - Able to remain calm and work well under...
-
Customer Service Rep
6 months ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...
-
Customer Service Rep
6 months ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...
-
call centre agent
7 days ago
Toronto, Canada Ontario Public Service Full timeEducation: No degree, certificate or diplomaExperience: 1 year to less than 2 yearsWork settingGovernment department and/or agencyTasksAnswer written and oral inquiriesGather, research and prepare communications materialAddress customers' complaints or concernsAnswer inquiries and provide information to customersPerform general office dutiesReceive and log...
-
Customer Service Rep
5 months ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and...
-
Customer Service Rep Delivery Driver
6 months ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...
-
Dispatcher/sales/customer Service
6 months ago
Greater Toronto Area, Canada Smile HVAC Service and Installation Full timeCompany providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator with Sales and good Customer Service skills. Great team work experience and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing...
-
Customer Service
6 months ago
Toronto, Canada Cumbrae's (Queen st) Full timeThis job consists of customer service and packaging in a food retail facility. The job requires good communication and ability to work in a high pace environment. some duties involve but are not limited to Serving customers, packaging, cashier, stocking shelves and cleaning. Experience in customer service or food production is an asset in this...
-
Customer Service
5 months ago
Toronto, Canada Rotblotts Discount Warehouse Full timeJoin Our Team at Toronto's best Hardware Store ️ Are you a passionate and skilled individual with a love for all things hardware-related? If so, we want you to be a part of our dedicated team. We are excited to announce that we are currently hiring a full time position. Position: Hardware Store Associate Starting Wage: $17 per hour Full-time (5 days a...