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Associate Director, Employee Services
1 month ago
**A) JOB SUMMARY**
Reporting to the Director, Financial Reporting and Budgets, the Associate Director, Employee Services provides leadership to the Payroll and Benefits Coordinators, and HR Generalist to manage the integrated delivery of payroll and benefits, including initial processing of employee appointments and related transactions. This position works collaboratively to develop, review, and maintain systems, processes, and procedures to ensure timely, accurate, and relevant information is accessible and provided to the College community and external stakeholders. This position also acts as a link between the College and external agencies, departments, and individuals to manage information, implement new systems, and resolve issues and problems that affect the Employee Services teams. In all aspects of this position, the Associate Director Employee Services maintains a high standard of confidentiality and discretion.
**B) REPORTING RELATIONSHIPS**
Reporting to the Director, Financial Reporting and Budgets, the Associate Director, Employee Services provides leadership to:
- Human Resources Generalist
- Coordinator, Payroll and Benefits
- Coordinator, Benefits Administration
*
**C) ESSENTIAL JOB FUNCTIONS**
**Employee Services**
- Develops, reviews, and monitors the effective and efficient functioning of the systems and processes supporting the employee life cycle.
- Manages and provides guidance to the HR Generalist to ensure that the HR Operations team processes are being performed in an efficient and cost-effective manner.
- Initiates, plans, develops and executes Employee Services projects.
- Attends the HR Payroll User Group consortium meetings to ensure continuous improvement of the HR operational processes through review and optimization of the HR module of the ERP system (Colleague).
- Collaborates with other leaders in the BC Post-Secondary Sector to share leading practices in Employee Services.
- Develops/recommends training opportunities for teams.
- Manages the annual HRDB report and submission to PSEA.
- Develops, reviews, and monitors the effective and efficient functioning of payroll and benefits processes to ensure timely and accurate production of one monthly and two bi-weekly payroll runs on a college-wide annual salary and benefits budget in excess of 120 million dollars.
- Reviews, verifies and authorizes payroll and benefit related payments/invoices, fund transfers/cheque requests regarding wage garnishments, RRSP contributions, Phased Retirement savings plans, and maternity/parental or other leave payments.
- Maintains currency with Payroll related legislation, processes, leading practice, process improvements, etc. by participating in HR/Payroll user groups and through continuous professional development opportunities for self, the HR Generalist, the Coordinator, Payroll Operations, and the Employee Services team members.
- Manages the monthly reconciliation of payroll and benefit G/L accounts in collaboration with the Director, Financial Reporting and Budgets and Manager, Financial Operations, including identifying and resolving variances.
- Manages payroll and benefit department budget, including monitoring staff overtime and/or casual/term assistance required for heavy work periods. Reports any variances to the Director.
- Develops and maintains effective processes to ensure payments to benefits providers, such as Manulife, Pension Corporation and WorkSafe BC, are accurate and on time.
- Approves payroll and benefit payment vouchers for bi-weekly payroll runs, invoices and staff reimbursements and carries out other day-to-day budget related activities.
- Approves purchases related to the payroll and benefits teams’ operating budget (eg. supplies, advertising, training, etc.)
- Reviews and corresponds with the Canada Revenue Agency on remittance reviews (PIER reporting) and annual T4 submissions.
- Resolves difficult employee benefits issues - refused claims, special needs or other extraordinary approves - and works collaboratively with the College’s Employee Health Advisors and the Coordinator, Payroll Operations to resolve.
- Manages and provides guidance to the Coordinator, Payroll Operations to ensure that Payroll/Benefits Assistants are processing benefits enrollments in an efficient and cost-effective manner.
- Implements and maintains streamlined benefits processes, including the implementation of technology to enhance benefits management. Monitors the use of on-line enrollment and benefit payment systems for accuracy and efficiency.
- Monitors the effective and efficient functioning of the administrative and/or operational support processes between Finance and the Human Resources Department to ensure employee appointments, departures, leaves, promotions, etc., are processed, and entitlements determined, in a timely and accurate manner.
- Responsible for coordinating problem solving, communication of information, and new process implementations within the Financ
