Director of Communications

4 months ago

Victoria, Canada Beacon Community Services Full time

Join Beacon Community Services as the Director of Communications, a key position that will lead internal and external communications and play an important role in working with our many community partners. This role requires strong interpersonal skills to collaborate with leaders across Beacon.

With over 300 passionate employees and 500 volunteers, internal communications are essential to delivering our purpose. This role will help ensure our entire Beacon Community Services team of staff and volunteers is aware of the great work happening across the organization.

**Benefits Include**:

- Making a difference in people's lives every day
- Comprehensive extended health and dental
- Hybrid/work-from-home options
- Municipal Pension Plan with employer contributions
- Generous paid time off to start
- Parking

**Days/Hours of Work**: Monday to Friday 8:30 - 4:30 (37.5 hrs/week) Evening and weekend availability will be required for special events,

**Closing Date**:Applications will be accepted until September 17th at noon. In-person interviews will take place on September 25th

***:
Reporting to the CEO, the Director of Communications will lead and manage all communications efforts for Beacon Community Services. This role is responsible for developing and executing comprehensive communication strategies that enhance Beacon’s visibility, promote its mission, and engage various community partners. The Director will oversee internal and external communications, public relations, media relations, and digital content. They will also develop program and project-specific communication strategies to support effective communication of new and existing programs.

**KEY RESPONSIBILITIES**:

- ** Strategy Development**: Collaborate with senior leaders to develop and implement effective communication strategies that align with Beacon's mission and vision
- **Public Relations**: Build and maintain relationships with media outlets, journalists, and key influencers to enhance Beacon's public image
- **Survey and Data Management**: Design and implement surveys, collect feedback, and analyze data to measure the effectiveness of communication efforts, audience engagement, and community partner satisfaction. Use insights to refine strategies and improve communication outcomes
- **Content Management**:Develop and oversee the creation and distribution of engaging content across multiple platforms, including press releases, newsletters, social media, and Beacon’s website
- **Internal Communications**: Develop and implement internal communication plans and tools to ensure staff are informed and engaged with the Beacon's activities and goals
- ** Brand Management**: Ensure consistency in messaging and branding across all communications materials and channels by developing key messaging and brand templates
- ** Partner Engagement**: Collaborate with program leaders and community partners to support program promotion and fundraising initiatives
- **Event Coordination**: Plan and execute communication strategies for special events and campaigns
- ** Team Collaboration**: Foster a collaborative and innovative work environment by leading contractors, co-op students, and coordinating with others leading communications activities
- ** Crisis Communication**: Lead the communication response during crises, ensuring timely and accurate information dissemination

**EDUCATION AND EXPERIENCE**:

- Bachelor's degree in communications, public relations, journalism, or a related field. A master’s degree is preferred.
- 5+ years of experience in a senior communications role
- Experience with Microsoft Office, Adobe Pro, Canva, photo and video editing software
- Experience with social media platforms and channels (e.g., Facebook, LinkedIn, Twitter, Instagram, Hootsuite etc.)
- Experience with media relations
- Experience with content management systems

**SKILLS AND ABILITIES**:

- Strong organizational and time-management skills with the ability to manage multiple competing priorities
- Excellent written and verbal communication, and presentation skills
- Exceptional interpersonal skills and the ability to build and maintain strong relationships
- Survey design skills and the ability to analyze data
- Ability to handle sensitive and confidential information with discretion
- Ability to work independently and within a team environment
- Skilled in the use of MS 365 (Teams, Excel, Word, Outlook, SharePoint, etc.)
- Graphic design skills would be an asset

**COMPETENCIES**:

- ** Goal Setting, Planning & Time Management **- Taking time to make plans and set department and personal goals; executing those plans through disciplined prioritization, resource allocation, monitoring, reviewing and revising plans
- ** Community/Partner Engagement** - Recognizing the importance of building and maintaining external relationships with various community partners
- ** Strategic Thinking** - Critically considering the longer-term, bigger picture, and a broad rang

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