![TOTAL Transportation Solutions Inc.](https://media.trabajo.org/img/noimg.jpg)
Fine Arts Coordinator
7 days ago
TOTAL Fine Arts is expanding its team to meet the increasing demand for specialized logistics solutions in the global fine arts market. We are seeking driven professionals to join us in delivering exceptional service across our offerings.
Responsible for providing exceptional customer service to high profile clients within the fine arts field, including museums, galleries & private sector, and industry service providers. Understanding of unique requirements for each client and ensuring quality service is provided every time is key. Demonstrated knowledge of international shipping and customs processes is an asset. With a focus on Sales, you will be required to coordinate between operations department and clients to ensure services are provided during preferred shipping dates and shuttle schedules. It is the responsibility of this position to maintain shuttle schedules and book within appointed shuttle schedules. You must be proactive with clients, seeking out new business opportunities, and growing existing client relationships.
Key Job Duties:
- Cultivate and expand client accounts by building respect and trust; take proactive business development efforts.
- Operate as a point of contact for assigned customers, with an eye to fostering long-term relationships.
- Respond promptly to all quotes and inquiries for service in a timely manner.
- Accurately provide project estimates and respond to tenders.
- Schedule & coordinate shipment bookings with internal and external stakeholders.
- Accurately communicate booking data to operations division to ensure smooth execution of project.
- Maintain company account master files and records.
- Handle all communications with professionalism and a commitment to exceptional customer service.
- Work with mínimal supervision and take charge as needed.
- Perform data entry and generate reports as required.
- Work with and provide support to senior fine arts staff as required.
- Work in a fast-paced environment, keeping an acute attention to detail.
Qualifications:
- Three or more years of experience in fine arts, museums, galleries, or comparable logistics and shipping roles.
- Proficiency in international shipping requirements and customs procedures is an asset
- Demonstrated passion for delivering outstanding customer service.
- Excellent communication skills with the ability to interact professionally with diverse stakeholders.
- Ability to thrive in a deadline-driven, high-volume work environment.
- Able to take charge, make decisions and positively manage change as and when needed.
- Knowledge of best practices in handling and transporting high-value products, particularly within the arts sector.
- Ability to work both independently and collaboratively
- Proven track record in client relationship management and business development.
- Excellent organizational skills with keen attention to detail.
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Scarborough, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- logistics: 1 year (required)
- museum/gallery: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Expected start date: 2024-07-02
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