Human Resources Generalist
4 days ago
Description
Founded in 2005, Redberry Restaurants is Canada’s most trusted multi-brand Quick-Service Restaurant (QSR) Franchisee. We are committed to our strong, diverse team, and support each team member as they work hard to create operational excellence in each of the 140-plus restaurants Redberry currently
owns and operates under the BURGER KING®, Pizza Hut, and Taco Bell brands. Redberry is the fastest growing restaurant operator in the country with signed agreements for almost 400 restaurants in the next few years. We are bursting with growth and opportunities and are looking for talent to join our
team
about this opportunity
Based out of our Mississauga corporate head office and under the direction and leadership of the Manager, Human Resources, we are currently seeking an ambitious, master multi-tasker with an upbeat attitude to join our diverse and inclusive team of high achievers in the capacity of Human Resources Generalist. As a seasoned HR Generalist, you will work alongside a small but mighty team of autonomous HR professionals who partner with our restaurant leadership team to ensure the engagement and retention of our high-performance workforce.
We love to share our knowledge and experience with highly motivated individuals looking to curate their HR skills in a fast-paced, challenging work environment where you will provide coaching, support and guidance to our workforce on matters related to and not limited to:
- Employee Wellness, Health and Safety and Engagement
- Early and Safe Return to Work Program Administration
- Performance Management, Development and Conflict Resolution
- Workplace Investigations
- Policy creation, training and compliance
- Group Benefit Plan Program Administration
what you will do
- Act as a primary resource and liaison to address matters related to employment at the restaurant.
- Ensure HR Audits are executed on a timely basis, and results are communicated and acted upon.
- Prepare policies, procedures and training materials designed for restaurant leadership to ensure legal compliance and best practices for all phases of the employment relationship
- Prepare written employee correspondence and provide coaching to leadership in best practices related to employee communications.
- Conduct legally defensible workplace Investigations to address internal conflicts or, in response to, but not limited to, Service Canada Inquiries and Ministry of Labour investigations.
- Facilitate and liaise with third party vendors to administer the Early and Safe Return to Work program
- Support the administration of the Group Benefit Plan Program across the organization
- Ensure restaurant leadership has the tools, resources and support to execute employment-related matters in a timely, professional and legally compliant manner.
- Timely and accurate reporting/dashboard of Human Resources Activity for the purposes of trend analysis and forecasting future resources allocation.
- Monitor legal and internal process compliance and proactively identify opportunities to improve processes and efficiency to meet corporate objectives
what you need to perform in this job
- An undergraduate degree in a related field and/or post-graduate certifications in HR; CHRP designation required or near completion; CHRL designation is preferred.
- A minimum of 3 years corporate head office experience managing a headcount of 1000+ employees
across multiple sites. Preference will be given to QSR and/or retail industry experience in the provinces of Ontario, Quebec, Manitoba and Alberta.
- Demonstrated knowledge, skills and experience in talent management (coaching, counselling, feedback, conflict resolution, investigations, discipline, termination), occupational health and safety compliance, disability and absence management and third-party risk mitigation and legal claims management.
- Technologically adept at navigating a wide array of online platforms, including UKG Pro (formerly known as UltiPro by Ultimate Software).
- Intermediate to advanced proficiency using Microsoft Office Applications (Excel for dashboard and tracking activities including the use of pivot tables, VLOOKUP, validation tables; Word - adept using mail merge/switches; PowerPoint for training/communication etc.).
- Excellent analytical skills and good research abilities
- Personal qualities of integrity, reliability and credibility to contribute effectively to a small team.
- The ability to demonstrate resourcefulness, attention to detail and comfort, offering solutions and clarity where there is ambiguity.
- A desire to be proactive and create a positive experience for others at all levels of the organization from entry to executive level.
- Strong planning and organizational skills to juggle competing priorities and deadlines.
- A results-oriented mindset to consistently deliver under mínimal supervision and multiple interruptions.
- Clear and concise written and verbal communication skills for policy and report writing,
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