Service Administrator

3 months ago


Moncton, Canada Wilsons Heating Full time

Wilsons Heating is looking for a Service Administrator to join our team at our Moncton office

Wilsons Heating specializes in custom heating solutions, providing service to thousands of home
- and business-owners in Nova Scotia and New Brunswick. With 110+ years providing comfort solutions Atlantic Canadians, you'll be joining a trusted team of experts who pride themselves on delivering an exceptional client experience.

This role reports to the Branch/Admin Manager and works closely with several other team members.

**Our next Service Administrator is someone who is**:

- Detail-oriented and very organized
- Dependable and a team player
- Able to deal with conflict and solve it quickly
- Client-focused and positive
- Able to switch between tasks such as answering the phone and data entry projects
- Skilled in communicating effectively - both verbally and written
- Able to thrive under pressure and meet tight deadlines

**Qualifications**:

- Minimum 1 year of experience in a fast-paced customer service role
- Experience in dispatching is an asset
- Excellent customer service skills
- Ability to work in a team environment
- Knowledge of GPS systems; familiar with Moncton/New Brunswick geography
- Multitasking skills
- Ability to maintain accuracy in a fast-paced environment; for example, to triage customer requests to efficiently schedule service technicians
- Knowledge of computer programs and aptitude to learn new software systems
- Excellent communication skills
- Experience in another data entry or customer service role is an asset

**Compensation**:
This position is compensated at $46,000 - $48,000 per year depending on experience.

**Wilsons Heating has a competitive compensation and benefits package including**:

- Health and Dental Benefits
- Pension Plan
- Life Insurance
- Long Term Disability Benefits
- Corporate Fitness Membership Program
- Scholarship Program for Employees’ Children

**Wilsons Company History**

In 1909, Wilsons started a coal company to supply fuel to the buildings they built as well as others. As the business focus changed from construction to fuel, the present name of Wilson Fuel Co Ltd was adopted. Wilsons was the only Nova Scotia coal company to make the transition from coal to oil while remaining independent of multinational oil companies.

After dropping coal and adding propane and heating equipment, Wilsons is now established as a leading independent fuel oil and propane supplier in Nova Scotia, and a trusted propane supplier in New Brunswick. It has offices in Truro, Halifax, Bridgewater and Moncton.

Wilson Fuel Co Limited has been recognized as one of “Canada’s Fifty Best Managed Companies"

**Salary**: $46,000.00-$48,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person



  • Moncton, New Brunswick, Canada Westmount Service Centre Full time

    About the RoleWe are seeking a highly skilled Service Advisor to join our team at Westmount Service Centre. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesCustomer Service: Provide excellent customer service, responding to customer inquiries and resolving issues in a...


  • Moncton, New Brunswick, Canada Westmount Service Centre Full time

    About the RoleWe are seeking a highly skilled Service Advisor to join our team at Westmount Service Centre. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesCustomer Service: Provide excellent customer service, responding to inquiries and resolving issues in a timely and...

  • Service Advisor

    3 weeks ago


    Moncton, New Brunswick, Canada Westmount Service Centre Full time

    About the RoleWe are seeking a highly skilled Service Advisor to join our team at Westmount Service Centre. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesCustomer Service: Provide excellent customer service, responding to customer inquiries and resolving issues in a...


  • Moncton, Canada Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...


  • Moncton, New Brunswick, Canada Artisan Roofing & Home Improvements INC Full time

    Administrative Services OverviewQualifications: Completion of secondary education is required.Experience: A minimum of 7 months to less than 1 year in a relevant role.Key Responsibilities:Assess and refine existing administrative processes to enhance efficiency.Assign tasks to office support personnel to ensure smooth operations.Set work priorities,...


  • Moncton, Canada Department of Social Development Full time

    The Department of Social Development is seeking an individual to join the Administrative Support Services team as a Supervisor in the Central Zone. ESSENTIAL QUALIFICATIONS: High school diploma or GED supplemented by successful completion of a one (1) year post-secondary diploma in Office Administration or other post-secondary education in a related field...

  • Office Administrator

    2 weeks ago


    Moncton, New Brunswick, Canada MassLynx Consultants Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Administrator to join our team at MassLynx Consultants Ltd.Key ResponsibilitiesAdministrative Support: Provide administrative assistance to the team, including reviewing and evaluating new administrative procedures, delegating work to office support staff, and establishing work...

  • Office Administrator

    2 weeks ago


    Moncton, New Brunswick, Canada MassLynx Consultants Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Administrator to join our team at MassLynx Consultants Ltd.Key ResponsibilitiesAdministrative Support: Provide administrative assistance to the team, including reviewing and evaluating new administrative procedures, delegating work to office support staff, and establishing work...


  • Moncton, New Brunswick, Canada Artisan Roofing & Home Improvements INC Full time

    Job SummaryWe are seeking an experienced Administrative Coordinator to join our team at Artisan Roofing & Home Improvements INC. The successful candidate will be responsible for providing administrative support to our office operations, ensuring the smooth day-to-day functioning of our business.Key ResponsibilitiesAdministrative Support: Provide...


  • Moncton, New Brunswick, Canada Artisan Roofing & Home Improvements INC Full time

    Job SummaryWe are seeking an experienced Administrative Coordinator to join our team at Artisan Roofing & Home Improvements INC. The successful candidate will be responsible for providing administrative support to our office operations, ensuring the smooth day-to-day functioning of our business.Key ResponsibilitiesAdministrative Support: Provide...


  • Moncton, New Brunswick, Canada Extreme Kitchens Inc. Full time

    Office AdministratorWe are seeking an experienced Office Administrator to manage the day-to-day operations of our office. The ideal candidate will have a strong background in customer service and administrative work.Key Responsibilities:Manage office operations, including administrative tasks and customer serviceProvide excellent customer service to clients...


  • Moncton, New Brunswick, Canada Extreme Kitchens Inc. Full time

    Office AdministratorWe are seeking an experienced Office Administrator to manage the day-to-day operations of our office. The ideal candidate will have a strong background in customer service and administrative work.Key Responsibilities:Manage office operations, including administrative tasks and customer serviceProvide excellent customer service to clients...


  • Moncton, New Brunswick, Canada Extreme Kitchens Inc. Full time

    Office AdministratorWe are seeking an experienced Office Administrator to manage the day-to-day operations of our office. The ideal candidate will have a strong background in customer service and administrative work.Key Responsibilities:Manage office operations, including administrative tasks and customer serviceProvide excellent customer service to clients...


  • Moncton, New Brunswick, Canada Chubby's Variety Full time

    Job Title: Administrative AssistantChubby's Variety is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will provide administrative support to our staff and management team, ensuring the smooth operation of our office.Key Responsibilities:Scheduling and Coordination: Schedule and...


  • Moncton, New Brunswick, Canada Chubby's Variety Full time

    Job Title: Administrative AssistantChubby's Variety is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will provide administrative support to our staff and management team, ensuring the smooth operation of our office.Key Responsibilities:Scheduling and Coordination: Schedule and...


  • Moncton, New Brunswick, Canada Chubby's Variety Full time

    About the RoleChubby's Variety is seeking an experienced Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for providing administrative support to our staff and ensuring the smooth operation of our office.Key ResponsibilitiesScheduling and Coordination: Schedule and confirm appointments, meetings, and...


  • Moncton, New Brunswick, Canada Artisan Roofing & Home Improvements INC Full time

    {"h2": "Job Summary", "p": "We are seeking an experienced Administrative Coordinator to join our team at Artisan Roofing & Home Improvements INC. As an Administrative Coordinator, you will be responsible for providing administrative support to our office team, ensuring the smooth operation of our administrative procedures, and maintaining accurate records....


  • Moncton, New Brunswick, Canada Artisan Roofing & Home Improvements INC Full time

    {"h2": "Job Summary", "p": "We are seeking an experienced Administrative Coordinator to join our team at Artisan Roofing & Home Improvements INC. As an Administrative Coordinator, you will be responsible for providing administrative support to our office team, ensuring the smooth operation of our administrative procedures, and maintaining accurate records....

  • Office Administrator

    2 weeks ago


    Moncton, New Brunswick, Canada MassLynx Consultants Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Administrator to join our team at MassLynx Consultants Ltd. As an Office Administrator, you will play a critical role in ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative SupportProvide administrative support to our team members, including preparing...

  • Office Administrator

    2 weeks ago


    Moncton, New Brunswick, Canada MassLynx Consultants Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Administrator to join our team at MassLynx Consultants Ltd. As an Office Administrator, you will play a critical role in ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative SupportProvide administrative support to our team members, including preparing...