Office Manager

5 months ago

Fort Saskatchewan, Canada Optima Living Full time

**Let us welcome you to Optima Living.**

Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.

Optima Living’s North Star, _Let us welcome you home_, speaks to our underlying principles and the experience seniors discover in our communities. When residents are _home_, they feel safe, respected, and welcome. _Home_ is where one’s voice is heard, their views matter, and they have freedom of choice.

Optima Living’s mission, vision, and values—respect, dignity, teamwork, and doing the right thing—support and build upon our North Star. Optima Living operates over 2,200 beds providing congregate living options for seniors. These options range from subsidized to luxury, Independent to Assisted Living, Long-term Care to Memory Care, and Residential Mental Health.

**Summary**:
As the Office Manager, you are responsible for keeping the site running smoothly and overseeing administrative support. This position reports to the General Manager.

**Do you have the following experience & skills? If Yes, then you’re the one**
- Minimum three (3) years' experience in an Office Manager role
- Completion of Business Administration course is an asset
- Experience in residential care setting is preferred
- Yardi experience is an asset
- Completion of CPR and First Aid is an asset
- Exceptional interpersonal skills with peers, residents, visitors, and operational partners
- Superior organizational skills with the ability to handle multiple tasks and deadlines
- Strong sense of ethics and the ability to handle sensitive information with tact and discretion
- Superior oral and written communication skills, fluently in English
- Demonstrate the ability to prioritize and problem solve
- Strong computer literacy including effective working skills with Microsoft Suite

**Key responsibilities**:
Accounting
- Maintain a system of accounting controls and documentation of accounting policies and procedures
- Process accounts payable and receivable
- Identify discrepancies and follow up with residents on overdue accounts.
- Liaise with accounts payable and receivable regarding payroll, petty cash, rent roll, new residents lease etc.

Office Administration
- Verify hours worked and submit to payroll.
- Prepare and make bank deposits as needed.
- Manage cash resource through reporting deficiencies and monitoring petty cash.
- Troubleshoot hardware and software challenges.
- Receives incoming phone calls and greets residents, team members, and visitors.
- Liaise with Human Resources to process new hires, team member changes, and departures and performance management.
- Assist with onboarding new employees, site tour, introductions, documentation etc.
- Assist with Leasing including tours, answering phone calls regarding Wild Rose, updating CRM platform, putting together info packages, leases etc.
- Support the management team administratively.
- Other duties as assigned to support operational requirements.

**Benefits of working with Optima Living**:

- Truly awesome teammates
- Welcoming and supportive work environment
- All the usual perks:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Paid time off
- On-site parking
- Employee assistance program
- Vision care

**Conditions of Employment**
- Clear Police Information Check
- Clear Vulnerable Sector Check
- COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.

IDOP

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