Events Coordinator

5 months ago

Whistler, Canada Whistler Blackcomb Full time

**Create Your Experience of a Lifetime**

Come work and play in the mountains Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

**Job Benefits**
- Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program

Full Time roles are eligible for the above, plus:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans

**Job Summary**:
Coordination of office functions to facilitate the planning and execution of events in order to exceed the expectations of Whistler Blackcomb Guests. Late November to April.

**Job Specifications**:

- Outlet: Whistler Events Office
- Expected Pay Range: $20.00 - $25.44 / hour
- Shift & Schedule Availability: Full Time
- Skill Level: _Intermediate_

**What you’ll be doing**:

- To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again.
- Complete familiarity with all Events
- Expected to act as a Whistler Blackcomb Ambassador at all times on and off the job
- Continuously develop office functions, attending appropriate courses when available
- Scheduled to attend weekly Systems and Operations meeting from time to times; take and distribute minutes as required
- Must have a thorough knowledge of all aspects of the Admin Supplement section in Event Department Manual as well as a familiarity with the operational sections of the manual
- Assist with the execution of all training for volunteers
- Familiarity with all Guest Relations registrations procedures keeping an eye to where improvements could be made to improve service
- Assistance with proofing all communication and notices which will be used for event or participant information.
- Responsible for maintaining appropriate work space appearance throughout working week
- Assist other Event Department staff as required.
- Responsible for the updating of current Event Department files, computer lists, departmental reports so that consistent and complete records are readily available at all times
- Expected to work with and be an example for volunteer staff on and off the hill
- We are a company that works together and throughout the season you may be required to assist in other departments as needed.

**Job Responsibilities - Event Specific / Race Secretary**:

- Continuous **attention to DETAIL** regarding guest and event information
- Advance preparation and maintenance of all office and participant supplies for specific events
- Must be familiar with operation of all computer systems for timing and results production
- Will be required to handle cash at event registration if necessary
- May be required to assume a variety of race positions during events along with Race Secretary Duties - i.e.: timer, chief of timing & result calculations, volunteer coordinator, etc.
- Timely event results production; assistance with awards presentations and participant feedback programs
- Complete event follow up including post mortems, sponsor reports, media distributions, survey results and any participant communication required
- Maintenance of complete event record books and event participant Bibs
- Live and work by our core values: Team play, Employee Experience, Striving to be the Best, Customer Loyalty, Honesty and Integrity, Community and Environment, and Playing Safely.
- Always show up on time, in uniform, and adhere to the grooming policy

**Job Requirements**:

- Strong typing, computer and Excel familiarity and office experience required
- On-snow Advanced competence required
- Must be comfortable working outdoors for extended periods of time in varying weather conditions
- Demonstrate our core values around Team Play, Employee Experience, Striving to be the Best, Customer Loyalty, Honesty and Integrity, Community and Environment, Playing Safely and Financial Strength.
- Must be detail oriented and have the ability to prioritize tasks
- Must show good organizational skills and have an aptitude for n

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