Patient Care Coordinator

7 months ago


Toronto, Canada Avebelle Beauty Clinic Full time

**Role Overview**:
As a Patient Coordinator at our high-end medical spa, you are essential in driving our luxury service offerings and enhancing client experiences. You will directly engage with clients to educate them on our skincare and treatment options, helping them make informed decisions about high-ticket services including laser treatments and injectables.

**Responsibilities**:

- Schedule consultations and treatments with the appropriate service providers, ensuring a match between client needs and service offerings.
- Drive sales of luxury skincare products and treatments through knowledgeable recommendations and excellent customer service.
- Maintain a strong understanding of industry trends and new technologies in skin health and aesthetic treatments.
- Coordinate client care with service providers and the receptionist to ensure a seamless experience.

**Requirements**:

- Proven experience in skincare, skin laser treatments, and injectables.
- Strong background in sales, particularly with luxury items and high-ticket services.
- Excellent interpersonal and communication skills, capable of building and maintaining strong client relationships.
- Proficient in using scheduling software and managing client communications effectively.
- A commitment to providing high-quality customer service in a fast-paced environment.

**Benefits**:

- Paid time off
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Work Location: In person



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