Owner Relations Manager

2 days ago

Whistler, Canada Vacasa Canada Full time

Vacasa Canada
- Management
- Full Time |
- Permanent
- 202A-1002 Lynham Road Whistler
- 1 position available
- Accessible Employer: No
- Open to International applicants with valid Canadian Work permits: Yes

Posted on February 10, 2024

Vacasa is looking for a strong leader who is competent, energetic, and highly skilled in communications and people management to join our team as an Owner Relations Manager. The Owner Relations Manager is the main point of contact for our owners and is expected to build and maintain strong relationships as measured by the retention, profitability, and guest satisfaction of their assigned portfolio.

What you’ll do

Act as the liaison between the owner, Vacasa’s internal departments and Strata
Meet and maintain Vacasa standards and metrics related to owner/ guest satisfaction and standard unit appearance
Conduct regular inspections prior to owner arrivals
Partner and assist your Business Development Representative when new units join the portfolio
Responsible for shooting and editing high-quality tours for our properties and areas
Establish and maintain open, collaborative relationships with fellow regional team members and upper management team
Administrative assistance processing invoices
Provide cross-coverage for your manager and Co-ORM(s) when necessary
Other responsibilities as assigned - because every day looks different

**Responsibilities & Qualifications**:
Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
Ability to work well under pressure in an agile, fast-paced environment
Excellent time management skills with the ability to change activity frequently and cope with interruptions
Highly responsive and reliable
Strong attention to detail
Adhere to all company policies and procedures

Work Environment and Physical Demands

Availability to work Sunday through Saturday, early mornings and evenings as needed.
Traveling between worksites is frequent and this person will need their own reliable transportation.
Ability to stand, sit, and walk for an extended period of time
Reach overhead and below the waist
Regularly push, pull, and lift up to 25 pounds
Occasionally lift or move up to 50 pounds
Bend, stoop, squat, kneel, and twist
The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

**Salary/Wage**:
55000 a year

**Other Perks/Benefits**:

  • Owner Relations Manager

    2 weeks ago

    Whistler, Canada Westin Resort and Spa Whistler Full time

    **WESTIN** At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any...

  • Owner Relations Manager

    3 weeks ago

    Whistler, Canada Vacasa Full time

    **Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Owner Relations Manager

    3 weeks ago

    Whistler, Canada Vacasa Full time

    **Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Owner Relations Manager

    1 month ago

    Whistler, Canada Vacasa Full time

    **Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Owner Relations Manager

    2 weeks ago

    Whistler, Canada Vacasa Full time

    Why Vacasa **We started with just one home and an idea**: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Owner Relations Manager

    3 weeks ago

    Whistler, Canada Vacasa Full time

    **Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Owner Relations Associate

    4 weeks ago

    Whistler, Canada Outpost Property Management Ltd. Full time

    **Who we are** Outpost is a Whistler-based vacation rental management company focused on innovation and providing the best possible service to our guests and our homeowner partners. The vacation rental industry offers a fast-paced environment that always keeps us on our toes. Outpost is growing and we are in need of great people to join our team. We are...

  • Owner Relations Associate

    3 weeks ago

    Whistler, Canada Outpost Property Management Ltd. Full time

    **Who we are** Outpost is a Whistler-based vacation rental management company focused on innovation and providing the best possible service to our guests and our homeowner partners. The vacation rental industry offers a fast-paced environment that always keeps us on our toes. Outpost is growing and we are in need of great people to join our team. We are...

  • Owner Relations Associate

    6 days ago

    Whistler, Canada Outpost Property Management Ltd. Full time

    **Who we are** Outpost is a Whistler-based vacation rental management company focused on innovation and providing the best possible service to our guests and our homeowner partners. The vacation rental industry offers a fast-paced environment that always keeps us on our toes. Outpost is growing and we are in need of great people to join our team. We are...

  • Owner Services Coordinator

    3 weeks ago

    Whistler, Canada WHISTLER PREMIER Full time

    _**Overview**:_ - **Duties**:_ - **Ensure owners feel valued, heard, and cared for.**: - Assist with owners' needs whenever possible. - Assist owners with booking their stays as needed. - Conduct property inspections with our proprietary systems and discuss with owners. - Check owner arrivals daily and provide a special welcome to owners. - Provide...

  • Owner Services Coordinator

    2 weeks ago

    Whistler, British Columbia, Canada WHISTLER PREMIER Full time

    _Overview:_- Duties:_- Ensure owners feel valued, heard, and cared for: Assist with owners' needs whenever possible. Assist owners with booking their stays as needed. Conduct property inspections with our proprietary systems and discuss with owners. Check owner arrivals daily and provide a special welcome to owners. Provide appropriate gifts for special...

  • Owner Experience Coordinator

    3 months ago

    Whistler, Canada FAIRMONT HND - FHP AT NATURES DOOR, WHISTLER Full time

    Company Description Ideally located alongside the World Cup Dave Murray Downhill on Whistler Mountain is Fairmont Heritage Place, At Nature's Door, Whistler - an exclusive residential community offering three to four bedroom homes and year-round access to British Columbia's most spectacular outdoor experiences. At Fairmont Heritage Place, Nature's Door,...

  • Owner Experience Coordinator

    2 weeks ago

    Whistler, British Columbia, Canada FAIRMONT Full time

    Company DescriptionIdeally located alongside the World Cup Dave Murray Downhill on Whistler Mountain is Fairmont Heritage Place, At Nature's Door, Whistler - an exclusive residential community offering three to four bedroom homes and year-round access to British Columbia's most spectacular outdoor experiences. At Fairmont Heritage Place, Nature's Door,...

  • Owner Experience Coordinator

    4 weeks ago

    Whistler, Canada Fairmont Heritage Place, At Natures Door Full time

    **Owner Experience Coordinator (Front Desk/Concierge) - Full-Time or Part-Time (see below).** Reliable and engaging, as a Owner Experience Coordinator, you will demonstrate the essence of creating an exceptional owner journey. You are committed to taking care of the owners from the moment they arrive through to their departure. **APPLICANTS MUST BE IN THE...

  • Owner Experience Coordinator

    1 day ago

    Whistler, Canada Fairmont Heritage Place, At Natures Door Full time

    **Owner Experience Coordinator (Front Desk/Concierge) - Full-Time or Part-Time (see below).** Reliable and engaging, as a Owner Experience Coordinator, you will demonstrate the essence of creating an exceptional owner journey. You are committed to taking care of the owners from the moment they arrive through to their departure. **APPLICANTS MUST BE IN THE...

  • Owner Experience Agent

    6 days ago

    Whistler, Canada FAIRMONT Full time

    **Company Description** "Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Owner Experience Agent

    6 days ago

    Whistler, Canada Fairmont Heritage Place, At Nature's Door Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Owner Experience Coordinator

    2 weeks ago

    Whistler, British Columbia, Canada Fairmont Heritage Place, At Natures Door Full time

    Owner Experience Coordinator (Front Desk/Concierge) - Full-Time or Part-Time (see below).Reliable and engaging, as a Owner Experience Coordinator, you will demonstrate the essence of creating an exceptional owner journey. You are committed to taking care of the owners from the moment they arrive through to their departure.APPLICANTS MUST BE IN THE SEA TO SKY...

  • Owner Experience Agent

    4 weeks ago

    Whistler, Canada Accor Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Owner Experience Agent

    1 month ago

    Whistler, Canada Accor Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...