Regional Sales Manager

20 hours ago

SaintLaurent, Canada Messer North America, Inc. Full time

**About Messer**

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

**Why Messer?**
- Certified as Great Place to Work®
- Paid time off: Excellent paid vacation available in first year including personal days.
- Pay and benefits: Competitive pay rate with comprehensive benefits and competitive pension plan.
- Bonus and pay increases: Incentive program based on company performance and annual merit increase program.
- Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
- Referral program: Employees can refer talent and earn
- Employee perks and discounts: Access to exclusive discounts on a number of products and services across Canada.

**Principal Responsibilities**:

- Develop and implement local sales strategies in support of overall business strategies
- Actively support the management of key customers
- Coach and support sales team to meet individual sales targets within their region
- Ensure that Sales Representatives and Specialists (and other direct reports) have a regional business strategy, account plans for major customers and prospects, and SMART goals in place to deliver an increase in regional revenue and profitability
- Ensure pricing is based on Messer’s value creation and unique selling proposition
- Resolve escalated customer complaints to drive customer satisfaction and proactively ensure root causes have been addressed
- Collaborate with Retail Operations & Customer Service, PGP Operations, Performance Transformation, Sales Bulk & Onsite, and Support Functions to ensure seamless customer service offering
- Inspire a desire to win and excel
- Train, the coach, develop and manage sales team; address performance issues proactively and promptly
- Foster open communication and creates an atmosphere in which timely, quality information flows within the team
- Oversight to drive and ensure customer resolution of non-conforming customer sites
- Ensure that the sales team operates ethically
- In coordination with HSEQ, drive the safety agenda to ensure Messer operates in a manner that is safe for employees, customers and the public at large
- Ensure safe, respectful and environmentally sound business practices throughout the Sales organization

**Required Key Skills (Functional and Technical)**
- Proven delivery of superior sales targets
- Experience and knowledge of the Industrial product market
- Strong People Management and interpersonal skills
- Proven coaching skills
- Proven commercial acumen
- Strong sales and negotiation skills
- Written and verbal communication skills
- Understanding of modern business systems
- Relevant business-related territory qualifications are preferable
- Bilingualism is required (English/French)

**Required Qualifications/ Experience**
- Minimum 8 years combined sales and management experience,
- College Diploma/University Degree in a relevant discipline, or equivalent experience. Equivalent experience means four years of experience per year of education required.

Join us and you will be part of a company that values and supports your career. We offer competitive pay and benefits, with set schedules, steady work and opportunities for ongoing training and career progression.

Together we value innovation, efficiency and flexibility. Putting safety first, and working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.

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