Account Manager

6 months ago

SaintBrunodeMontarville, Canada Stelpro Full time

**JOIN US AND CONTRIBUTE TO THE GROWTH OF A LOCAL COMPANY**

The Stelpro Group offers more than just a job; it's an opportunity to become a cornerstone of our innovative company. As a member of our team, you will contribute to the growth of a local company while benefiting from a balanced and enriching professional environment.

**YOUR ROLE**:
As an Account Manager in the distribution sector, you will play a crucial role between our company and our key clients. Your role will involve maintaining strong relationships with existing clients, maximizing sales opportunities, achieving goals, and ensuring client satisfaction and retention.

You will work closely with the sales, marketing, and customer service teams to ensure an exemplary level of service, thus reflecting the values and image of our company.
- Plan, execute, and take charge of managing client accounts and projects, ensuring a proactive and results-oriented approach;
- Work closely with clients to identify their product and/or service needs, aiming to develop customized solutions that meet their expectations;
- Develop detailed project plans to achieve specific client objectives, ensuring efficient management of resources and timelines;
- Establish and maintain strong relationships with clients, thereby fostering brand success and project goal achievement;
- Collaborate with internal marketing and customer service teams to create an exceptional customer experience, ensuring seamless coordination of efforts and solutions provided;
- Provide regular updates, proactively respond to inquiries, and resolve client concerns quickly and effectively;
- Organize and conduct regular meetings with clients;
- Monitor project performance closely, identifying improvement opportunities and taking corrective actions when necessary.

**WHAT WE'RE LOOKING FOR**:
We are seeking passionate individuals eager to make a difference in an innovative environment.
- Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent experience;
- Approximately 5 years of business development experience; Strong interpersonal skills and customer orientation;
- Practical experience in data analysis, solving business problems, and making strategic decisions in a professional context;
- Ability to influence and propose solutions;
- Technical skills, communication and negotiation skills;
- Experience in creating detailed reports and presentations;
- Experience working with Customer Relationship Management (CRM) software;
- Proficiency in Microsoft Office suite, intermediate/advanced Excel;
- Developed skills in planning, organizing, time management, and prioritization;
- Bilingual proficiency in French and English (communication with English-speaking clients);
- Team spirit and ability to work in a collaborative environment.

**HOW YOU'LL GROW WITH US**:
By joining the Stelpro Group, you will have the opportunity to develop your professional skills and advance in your career. Your success will directly contribute to our growth as a company, and we will be there to support you on your journey.

**ABOUT US**:
The Stelpro Group is a visionary leader in the electric heating industry in North America. We are committed to reinventing the heating industry with our design and technology-focused approach. By joining our team, you will be part of a thriving innovative company positioning itself as a key player in the energy transition.

**OUR VALUES**:
Respect | Collaboration | Passion | Excellence | Creativity

**FOR US, WHAT IS BALANCE AT ALL LEVELS?**

A flexible schedule that allows for a balance between work and personal life;
Various sports events to stay fit such as our annual participation in the 24h Tremblant, free workout classes offered after work, group bike outings; Access to showers, so why not go for a jog at lunchtime;
Internal activities throughout the year; Group insurance and contributions to an RRSP, starting from the first day of work; Beautiful, newly renovated offices with several collaborative spaces;
A dynamic, attentive, and open-minded management team;
A development plan for each employee reviewed annually;
Paid time off when we need to disconnect;
And much more If you're interested, your story begins here
- The masculine generic is used without discrimination and solely to lighten the text._

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