Sales and Marketing Coordinator

3 weeks ago

Mississauga, Canada FASHION STUDIO 21 DANINI Full time

**About the Job**:
**About Us**:
**DANINI** is a dynamic menswear brand founded in Canada in 2017, committed to luxury, quality, and sophisticated style. Our exclusive collections are available through our website, in our branded showroom, and in select high-end retail locations. At **DANINI**, we foster a collaborative, innovative culture that values transparency, respect, and trust. We pride ourselves on delivering exceptional customer experiences, and we’re looking for someone who aligns with these values to join our team.
- Have a sales-oriented mindset and an eagerness to drive online sales.
- Communicate effectively, being well-mannered and articulate when engaging with customers and clients.
- Be professional, well-presented, and confident in managing diverse responsibilities.
- Possess excellent attention to detail, problem-solving skills, and the ability to work both independently and as part of a team.
- Be comfortable managing and updating e-commerce websites, processing online orders, and coordinating marketing efforts.

**Responsibilities**:

- **E-Commerce & Website Management**:

- Manage and update the **DANINI website** to ensure product listings, prices, and content are current and accurate.
- Process online orders and sales, coordinating with the fulfillment team to ensure timely shipping and delivery.
- Monitor website performance, track sales metrics, and optimize the user experience to increase conversions.
- Update product catalogs on the website, ensuring accurate descriptions, images, and pricing.
- **Sales & Marketing Support**:

- Write blog posts and marketing copy that align with brand messaging and drive customer engagement.
- **Customer Engagement & Sales**:

- Monitor online customer inquiries, resolve issues related to orders, payments, returns, and refunds, and maintain high levels of customer satisfaction.
- Engage with potential leads from trade shows, follow up on inquiries, and assist in the lead conversion process.
- Provide customer support and feedback on product orders, inquiries, and issues to enhance the customer experience.
- **Marketing & Promotions**:

- Assist in creating and executing promotional campaigns, product launches, and sales events, both online and offline.
- Analyze marketing data and reports to optimize strategies, increase engagement, and track ROI on campaigns.
- Collaborate with the marketing team to plan and execute seasonal sales promotions and online events.
- **Administrative & Office Support**:

- Perform various administrative tasks, such as preparing reports, maintaining customer records in QuickBooks, and managing product inventory data.
- Coordinate travel and event arrangements for marketing activities, including trade shows and product launches.
- Assist in maintaining a clean and organized office environment.

Qualifications & Skills:

- Bachelor's degree in Marketing, Communications, Graphic Design, Business, or a related field.
- At least 2 years of experience in sales, marketing, or e-commerce management.
- Experience managing and updating e-commerce websites, processing online sales orders, and handling product updates.
- Proficiency in **Canva**, **Photoshop**, or other graphic design tools to create marketing assets and product images.
- Familiarity with social media platforms (LinkedIn, Instagram, Facebook) and digital marketing techniques.
- Strong communication skills with a focus on customer satisfaction, handling inquiries, complaints, and returns.
- Solid experience with e-commerce platforms (Shopify, WooCommerce, etc.).
- Fluent in English, both written and verbal.

Additional Skills & Attributes:

- Enjoys working with a team and contributing to shared goals.
- Strong attention to detail, ensuring accuracy in content, orders, and communication.
- Able to think critically and come up with solutions quickly, especially when dealing with customer issues or operational challenges.
- Ability to manage multiple tasks effectively, prioritize work, and meet deadlines in a fast-paced environment.

**Job Type**: Full-Time

**Location**: Mississauga, ON

**Work Hours**: 37.5 hours/week

**Schedule**: Monday to Friday, 8-hour shift

**Benefits**: On-site parking

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

Expected hours: 37.5 per week

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- What is your current visa status in Canada?

**Experience**:

- Digital marketing: 2 years (preferred)
- Marketing: 2 years (preferred)
- Sales: 2 years (preferred)

Work Location: In person

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