Office Receptionist
6 months ago
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate staff members
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update electronic medical records (EMR) systems
- Assist with billing and coding tasks as needed
- Keep the reception area clean and organized
**Skills**:
- Previous experience working at a front desk or in a dental or medical office is preferred
- Familiarity with electronic medical records (EMR) systems such as Dentrix or Epic
- Knowledge of medical terminology is a plus
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and handling multiple phone lines
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain confidentiality of patient information
**Job Types**: Full-time, Part-time
**Salary**: From $16.50 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Ability to Commute:
- Concord, ON L4K 4V3 (required)
Ability to Relocate:
- Concord, ON L4K 4V3: Relocate before starting work (required)
Work Location: In person
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