Branches Assistant Manager
3 months ago
**Join Our Leadership Team at Branches**
Are you passionate about creating memorable dining experiences in a vibrant atmosphere? At Branches, we believe that an exceptional dining experience is not just about the food; it is about engaging service that leaves a lasting impression. Our team is comprised of individuals who not only exude enthusiasm for their work but also personify integrity and a commitment to exceeding guest expectations. As the Assistant Manager, you will play a crucial role in ensuring that our guests receive top-quality service and enjoy their time at our restaurant. You will oversee the daily operations, including managing staff, ensuring customer satisfaction, and your diligence will ensure we are above our high-quality standards. If you thrive on providing first-class service and are committed to the success of our restaurant, we would love to meet you
**About Us**:
At Branches, we are more than just a restaurant - we are a destination where culinary excellence and natural beauty converge to create unforgettable dining adventures. Inside, you will enjoy nature views all year round. Step onto our outdoor patio in the summer, and you will find yourself immersed in a serene oasis surrounded by lush greenery - a true hidden gem of Sherwood Park Whether it is the sizzle of wood-fired pizzas, to tantalizing main dishes and indulgent pastries, each creation at Branches celebrates the flavors of the season with flair.
**Responsibilities**:
- Lead the day-to-day operations of the restaurant, ensuring seamless service, guest satisfaction, and adherence to quality standards.
- Train, mentor, and supervise restaurant staff, including servers, cooks, and dishwashers, to maintain a high-level of performance and professionalism.
- Develop and manage employee schedules, assigning tasks efficiently to optimize restaurant productivity.
- Monitor inventory levels and proactively order supplies to meet operational needs.
- Uphold rigorous cleanliness and sanitation standards throughout the restaurant.
- Address customer concerns promptly and effectively, aiming to resolve issues to their satisfaction.
- Ensure strict compliance with food safety regulations and standards.
- Formulate and execute strategies to drive restaurant sales and profitability.
- Collaborate with the culinary team to innovate and introduce new menu offerings and specials.
- Cultivate and maintain positive relationships with vendors and suppliers.
**Qualifications**:
- Proven experience in a managerial capacity within the hospitality sector is essential.
- Demonstrated leadership abilities, with a talent for motivating and managing diverse teams.
- Exceptional communication skills and the ability to foster positive interpersonal relationships.
- Proficient in food handling protocols and knowledgeable about food safety regulations.
- Familiarity with point-of-sale (POS) systems for streamlined order processing and inventory management.
- Ability to thrive in a dynamic, fast-paced environment and adeptly handle multiple responsibilities.
- Strong problem-solving aptitude and the capacity to make sound decisions under pressure.
- Availability to work evenings, weekends, and holidays as needed.
- Please note: This job description offers a general overview of the role and is not exhaustive in detailing all responsibilities, qualifications, or working conditions associated with the position._
Additional pay:
- Tips
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
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