Administrative Assistant/inside Sales
1 week ago
**JOB SUMMARY**:
Handle general administrative duties including basic correspondence, filing, and inputting data for reports on the basis of instructions from various members of the branch. These general duties would include answering incoming calls and routing them to the appropriate destination, entering sales orders, relaying other pertinent order information to customers, and greeting all visitors to the office.
**ESSENTIAL JOB DUTIES**:
Assist sales department in answering and routing incoming calls.
Process routine customer inquiries and standard correspondence on complaints, deliveries, terms, order changes, service, and related matters.
Process incoming purchase orders including writing, pricing, and shipment tracking.
Perform administrative duties including, but not limited to, filing, making copies, writing letters, preparing and shipping submittal packages, preparing forms, reports, and deviations.
Compose simple, routine letters as assigned.
Operate computer, printer, and copier.
Assist sales department with mailings and literature requests.
Assist Office Manager or General Manager with basic correspondence.
**ADDITIONAL RESPONSIBILITIES**:
Special projects as assigned by General Manager or Office Manager.
**KNOWLEDGE, SKILLS, AND ABILITIES**:
Good knowledge of business English spelling and grammar.
Basic office skills such as data entry, filing, phone etiquette, and composition of simple business letters.
Friendly, cooperative manner and good team spirit.
Flexibility to undertake a variety of assignments.
Ability to organize time efficiently among a variety of duties.
Computer literate and working knowledge of Microsoft Office Plus.
**EDUCATION AND EXPERIENCE**:
High School Diploma or equivalent required.
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