Business Development Officer

2 months ago

Toronto, Canada Egale Canada Human Rights Trust Full time

Job Posting: Business Development Officer

**Department**

Development

**Reports to**

Manager, Strategic Partnerships

**Posting type / term**

Full-Time / Permanent / Unionized

**Location**

Hybrid in Toronto or Remote in Canada

**Salary range**

$56,650 - $64,375

**Application deadline**

Open until filled

About us 
Egale is Canada’s leading organization for 2SLGBTQI people and issues. We improve and save lives through research, education, awareness, and by advocating for human rights and equality in Canada and around the world. Our work helps create societies and systems that reflect the universal truth that all persons are equal and none is other.

**Position Description**

Reporting to the Manager, Strategic Partnerships, the Business Development Officer will work to secure new relationships and funding through strategic outreach to public and private sector to promote Egale’s Inclusive Workplaces training program, offered under a fee-for-service model. Under the leadership of the Manager, the Business Development Officer will support in building new networks, manage existing and new accounts, actively promote the training program and work with other Departments to successfully coordinate all aspects of client relationship management.

**Primary Duties & Responsibilities**
- Enhance existing and develop new business relationships with clients seeking premium corporate learning solutions on 2SLGBTQI inclusion.
- Pursue all potential opportunities to promote Egale’s Inclusive Workplaces fee-for-service program to customers while increasing the client base.
- Consistently meet or exceed assigned sales objectives.
- Prepare bids, proposals, and contracts for fee-for-service offerings, including in the international context.
- Work with the Marketing & Communications department to develop marketing collateral to help explain and promote the training program.
- Work with the Learning department to coordinate all training delivery aspects.
- Work with the Finance and Administration department to timely invoice the clients.
- As per the services agreements, follow up with clients to deliver post-training assessment reports and recordings (if purchased) identifying further upsell/cross-sell opportunities.
- Generate reports, statistics, written narratives, and other administrative documentation, as required.
- Duly register new clients, forecast and payments in Salsa, Egale’s corporate CRM platform.
- Regularly update client acquisition and sales dashboard tracking sheets.
- Keep abreast of current and emerging workplace inclusion trends in Canada and bring them to the attention of the Manager, Strategic Partnerships.
- Identify and monitor measures to overcome competitive activities within the Canadian market.
- Analyze foreign markets, looking at growth potential.
- Provide liaison and resource mobilization support to International Programs and Partnerships team, particularly for Egale’s work in Eastern Europe.
- Promote Egale in a positive and professional manner.
- Perform other duties, as directed, for the delivery of the Department’s strategic priorities and/or to meet key deadlines.

**Qualifications**
**Education and Experience**:
However, a degree/diploma in one of the following areas would be an asset:

- Completion of post-secondary degree in education, educational technology, business, marketing, communications, or relevant field.
- An equivalent combination of education and experience may be considered.
- 3-5+ years' experience in partnership development, sales, and negotiation required.
- Selling/Partnership development experience within the business market with an emphasis in corporate training and/or other related fields, preferred.
- Adult learning experience will be considered a significant asset.

**Knowledge, Abilities and Skills**:
Knowledge of equity, diversity, inclusion, and decolonization (EDID) principles, and a strong understanding of anti-racism and anti-oppression framework.
- Knowledge of marketing and effective lead generation techniques required.
- Knowledge of adult learning theories, preferred.
- Strong computer skills, including CRM software and Office 365 required.
- Strong understanding of, and familiarity with 2SLGBTQI communities.
- Strong problem solving, analytic and technical skills.
- Proven ability to multi-task in a busy environment, work well under pressure, and meet time-sensitive deadlines.
- Ability to determine priorities, be self-directed and work with mínimal supervision.
- Strong attention to detail and quality with exceptional organization skills.
- Willingness to work with flexibility, including working alternative hours and changing priorities.
- Experience working in a not-for-profit, 2SLGBTQI community and/or social justice environment preferred.
- Excellent analytical, organizational and communication skills, including written and verbal.
- Proven ability to maintain the confidentiality of information and records.
- Possess a strong

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