Office Administrator/receptionist

1 week ago

Halifax, Canada CRUX Psychology Full time

**Office Administrator**

CRUX Psychology’s practitioners provide expert individual therapy, couples therapy and assessment services backed by science and delivered with compassion. CRUX Psychology is a growing practice with two psychologists: Dr. Simon Sherry is recognized for his expertise in both clinical practice and scientific research. He is a tenured Professor in the Department of Psychology and Neuroscience at Dalhousie University, where he directs research on the role of personality in mental health problems. Dr. Sherry is joined by Dr. Robyn McClure, Dr. Rebecca Burwell, Dr. Conor Barker, Dr. Petrina Hough, Dr. Kerry Bernes, Dr. Beatrice Breitling, Dr. Seraphim Mork, Dr. Brenton Crowhurst, Dr. Allison McNeil, Dr. Abigail Draper, Dr. Olive Okraku, Dr. Lucas Eberhardt De Master, Dr. Virginia Newton, and Erica Thomson, M.Ed., associates at CRUX Psychology. For more information about CRUX Psychology, visit cruxpsychology.ca.
- Communicate with clients, staff and stakeholders in a courteous and professional manner.
- up as required.
- Coordinate the scheduling of client therapy and assessment appointments, including responding to cancellations and maintaining active wait lists.
- Maintain office filing system, forms, and records to ensure efficient storage and retrieval of material.
- Process incoming and outgoing mail.
- Assist clients with payment for therapy sessions, reports, or other services.
- Direct bill insurance companies when applicable.
- Greet and check in clients upon arrival.
- Attend clinic meetings as required.
- Manage and maintain client database(s), including data entry.
- Manage inventory of clinical supplies and place orders as required.
- Handle highly sensitive information and maintain client confidentiality.
- Maintain office policy documents and make updates as required.
- Maintain office equipment, including computers and copy machines.
- Additional duties upon request.

**Qualifications**:

- Two-years experience in a customer service or administrative role, preferably in a clinic or an office environment.
- University degree or college diploma from a relevant discipline considered an asset.
- Trustworthy and discreet about confidential information.
- Ability to work collaboratively with others.
- Career and achievement focused.
- Organized and work under tight timeframes.
- Strong attention to detail.
- Polite, thoughtful, kind, and conscientious.
- Excellent communication skills, both written and spoken.

**Hours and Salary**:
35 hours per week at $40,000-$42,500 per year, depending upon experience.

**Salary**: $40,000.00-$42,500.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Halifax, NS: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer Service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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