Unit Manager Legal Claims Support

6 months ago

London, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

We’re looking for a Unit Manager, Legal Claims Support - Secondment, to join our growing team

**What you’ll do here**:

- Oversee the day-to-day responsibilities of the Law Clerks and Legal Assistants
- Establish and communicate clear performance objectives for your team and continually measuring the progress on the attainment of these objectives.
- Ensure a high level of employee engagement by continually monitoring overall engagement and creating and executing engagement action plans.
- Assessing the strengths and areas of opportunity for your team and putting forth recommendations for improvement.
- Providing regular and ongoing feedback, mentoring and coaching to your team.
- Identifying key talent and providing ongoing developmental opportunities for the optimization and engagement of our key talent.
- Leading the recruitment process including but not limited to the interview and selection process and the onboarding of new employees.
- Facilitate regular team meetings, one-on-ones and huddles to ensure the two-way flow of information.
- Driving change while maintaining effective communication to ensure your team is informed of new initiatives, processes and/or workflows.
- Plan and implement office systems, as well as organize office operations and procedures.
- Partner with HR to lead the recruitment process including but not limited to the interviewing and selection process and the onboarding of new employees.
- Participate on project-based tasks as assigned by Director and/or VP Legal Claims.
- Compile and analyze statistics and reports while monitoring and predicting legal trends

**What you bring to the table**:

- University Degree or College Diploma in relevant discipline (legal, paralegal or management) or equivalent education combined with relevant work experience is required.
- Minimum of five to eight years of experience in a litigation environment or equivalent relevant experience.
- Minimum of two years of management experience or equivalent relevant experience.
- Proven and effective communication/interpersonal skills to develop and foster favourable relationships.
- Proficient in Microsoft Office Suite programs, I-Manager, and other e-discovery tools.
- Proven project management skills; planned, led and successfully executed projects.
- Experience implementing and driving change by encouraging innovative thinking and changes in an operation.
- Experience leading a large team including establishing and measuring performance, providing open and honest feedback and maintaining employee engagement.

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d’action communautaire, car ce qui vous tient

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