Legal Aid Worker, Floater

4 days ago

London, Canada Legal Aid Ontario Full time

Union: OPSEU
- Job Number: J1124-0887
- Job Title: Legal Aid Worker, Floater
- Job Type: Permanent Full Time
- City, Province, Country: London, Ontario, Canada
- Job Location: London Area
- Job Category: Customer Service / Customer Associates
- Job Classification: S4U
- Role Designation:
- LAO Workplace Based - Role is physically based in an in-person LAO workplace.
- Open Positions: 1
- Salary: $55,200.11 - $82,396.92/Year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

**Primary function**:
This position is responsible for supporting the West District in person and remotely by advancing a client’s legal matter. The LAW will work under the direct supervision of a supervisor and will assess complex and high risk cases and will have decision making authority in criminal and family matters. The LAW will review financial and legal
information with clients and provide them with procedural information and referrals. The LAW will provide directors, managers, supervisor and staff lawyers with the details of the client’s legal matter.

Home Location: London area
Seconday Location: All locations in West district
Reports to: West Supervisor, District Office

LAO is in the process of developing an organization-wide hybrid workplace model, taking into consideration the range of services and roles performed throughout the organization. During this development phase, the work of this role is hybrid and structured to provide greater remote work, but in-person presence will be required.

**Key accountabilities**:

- Review and determine financial eligibility for certificate and DC services.
- Co-ordinate decision making with other LAO departments, including District office, Duty CounselCLSC,Investigations, CML, etc
- Implement performance measures in order to track clients assisted
- Perform client and certificate file management activities, including providing clients with informationrelated to legal aid and court proceedings.
- Support roster management within the district; review and report any issues to the Directors.
- Support Eligibility review office processes, including making entitlement decisions based on LAO’s financialeligibility and policy criteria
- Outreach work with stakeholders, including clinics, institutions, court services and other communityagencies to promote and expand service co-ordination opportunities
- Assist duty counsel operations with scheduling, administrative tasks, ordering supplies, data entry
- Triaging clients in person and in a virtual setting for eligibility and referral to duty counsel
- Assisting with agency requests for private bar lawyers
- Organizing and liaison with per diem duty counsel
- Perform other duties as required

**Required skills & experience**:

- Advanced writing skills
- Advanced knowledge of PeopleSoft
- Strong interpersonal, communication and interview skills
- Solid understanding of processes, rules and practice directions for all levels of court;
- Knowledge of relevant legislation;
- Ability to work collaboratively with other departments, districts and offices.
- French is an asset

This position is represented by the OPSEU and the employee will be governed by the provisions of the collective agreement and union dues will be deducted bi-weekly from date of hire

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