Services Manager

6 months ago

Peterborough, Canada Trent Central Student Association Full time

**Jobs Purpose**: The Services Manager oversees the Association's services and promotion of Association services to TCSA members.

**Description Summary**:

- Responsible for the management of the TCSA office and reception desks, including hours scheduling, financial filing, maintenance and tracking of sales items, including clothing merchandise, over-the-counter and school supplies items.
- Manage and ensure consistency of front desk operations, including but not limited to responding to general inquiries, Direct2U Prescription Service, consignment book sales, printing/scanning requests, merchandise & over-the-counter sales, vendor check-in, equipment rentals, fulfilling wrapped and ready orders, and non-TCSA event & clothing sales, and locker pick up.
- Maintain clean office and storage spaces, including sweeping, dusting, organizing and communicating consistent storage standards for items held by the Association, etc. Assisting other staff members with after-event cleanup is also expected.
- Organize, make available, and provide specific and accurate information and promotional materials related to all Association services to all Trent students by way of the TSCA office and reception spaces as well as relevant university departments.
- Provide notice, track and distribute funding for approved student financial assistance including but not limited to Grocery Assistance, Gardasil, Special Assistance, SERF, ATT, Apple, PSE, consignment book sales, club funding and student group non-event ticket sales.
- Sit ex-officio on the Transit, Health Benefits, Finance & Operations and Events Committee.
- In collaboration with the Association Executives and the Communications Manager, be responsible for the management of the Brand Ambassador Team, including scheduling their attendance at TCSA events as required, reception desk hours, and ensuring their access to appropriate promotional materials.
- Liaise with the Communications Manager to coordinate services-related communications with students on a consistent basis
- Working within a budget, manage the Association food pantry and Punch a Lunch program, including the stocking, purchasing, and inventory of supplies and ensuring food safety laws are followed.
- Host monthly events or programming addressing Food Insecurity, including but not limited to Free Breakfast Days, Holiday Meal Kits etc.
- Ensure all food safety, and health and safety measures are followed as outlined by Peterborough's Department of public Health. This includes being a liaison between the association and Peterborough's Public Health inspector.
- Work in collaboration with TCSA executives and full-time staff to implement new association services.
- Manage the remote pick up and locker services, including but not limited to; liaison with signifi technical support team, prescription orders, Wrapped and Ready orders, and mail.
- In conjunction with the Association Resource Manager, hire and train new part-time staff. This includes implementing new training, and organizing outside organizations to conduct training.

**Work Terms**:

- 20 days paid vacation (10 to occur during winter break)
- 10 paid sick days, access to additional paid sick days for appropriate medical issues
- Statutory holiday pay if holiday falls on a vacation day
- 4% vacation pay on gross
- Have consistent access to a vehicle

**50% of vacation days, sick days and other forms of leave are available during the first year of employment after the 3-month probationary period**

**Education**:
A degree from a recognized post-secondary institution.
- Additional certifications in project management, non-profit governance, and post-secondary education will also be considered.

**Experience Required**:

- Must have excellent interpersonal, customer service, and communication skills (both verbal and written).
- Computer skills: Google Suite and Microsoft Office Suite required.
- Proven ability to work independently.
- Demonstrated experience working collaboratively and constructively with multiple community stakeholders.

**Effort**:

- Demonstrated experience working collaboratively and constructively with multiple community stakeholders.
- Extended periods of sitting and use of a computer.
- Ability to multitask, shift priorities, and reprioritize work based on new/unexpected issues that arise.
- Actively listening to questions and concerns and responding with detailed responses that are contextual to the Association.
- Use of diplomacy, tact, and empathy to community members and students in sensitive situations.
- Lifting and moving of Association supplies and materials for events.

**Working Conditions**:

- Extended periods of time working at a computer station.
- In-person work is a requirement of this position.
- Busy office environment that may be noisy at times.
- Unavoidable busy periods with deadlines that must be met are a responsibility of this role.

The Trent Central Student Association is committed to a workforce that refl

  • Legal Services Manager

    3 months ago

    Peterborough, Canada Dnaagdawenmag Binnoojiiyag Child & Family Services Full time

    **_Position: Legal Services Manager_** **_Location: Location is flexible to any of our office locations in our East, Central, and West Regions_** ***: Reporting to the Executive Director, the Legal Services Manager provides leadership in overseeing the legal counsel and legal disclosure teams. The incumbent maintains a caseload, representing the Agency in...

  • Manager Patient Services

    8 months ago

    Peterborough, Canada Home and Community Care Support Services Central East Full time

    **CARE AND BE CARED FOR - THIS IS YOUR HOME** Reporting to the Director, Patient Services, the Manager position is responsible for the implementation of the strategic and operational directions associated with the management of Home and Community Care Programs. **What will you do**: - Exemplify, embrace and intentionally promote an inclusive work...

  • Manager IT and Operations

    6 months ago

    Peterborough, Canada Canopy Support Services Full time

    New Position**:Manager IT & Operations** Duration: Full Time, Regular Salary positing is on the established grid and is pro-rated to Canopy’s fiscal year, $75,994.48 to $100,003.56 **Who We Are**: At Canopy Support Services, we empower individuals to overcome barriers and live their best lives. Within a welcoming, safe, accessible environment, those...

  • Operations Manager

    6 months ago

    Peterborough, Canada United Services Group Full time

    About Us We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year. The role's focus is to be a key liaison between United and the Partners...

  • Clinical Case Manager

    6 months ago

    Peterborough, Canada Kinark Child & Family Services Full time

    **Job Description**: **Job Summary**: Reporting to the Client Services Supervisor, the Case Manager position is an integral part of a busy, dynamic and growing clinical program at Kinark Child and Family Services. The incumbent will be expected to exercise strong familiarity and knowledge of case management principles and practices and have awareness of...

  • Clinical Case Manager

    6 months ago

    Peterborough, Canada Kinark Child & Family Services Full time

    **Job Description**: **Job Summary**: Reporting to the Client Services Supervisor, the Case Manager position is an integral part of a busy, dynamic and growing clinical program at Kinark Child and Family Services. The incumbent will be expected to exercise strong familiarity and knowledge of case management principles and practices and have awareness of...

  • Temporary Service Intake Specialist

    6 months ago

    Peterborough, Canada Canopy Support Services Full time

    **What We Will Ask of You**: Reporting to the Program Manager of Central Navigation, our Service Intake Specialist (Specialist) has an important role! Working in collaboration with Canopy’s teams, you’ll be providing supportive and professional communication to people, their caregivers and community supports engaging in Canopy’s services. On most days...

  • Property Manager

    6 months ago

    Peterborough, Canada Ontario Aboriginal Housing Services Full time

    Position: Property Manager Closing: Posting will remain open until filled Term: Full Time (35 hours per week) Salary Range: $64,200.00- $75,400.00 Our Vision is “to lead the design, development, and delivery of sustainable and culturally appropriate housing that promotes excellence in the Indigenous community and organizational infrastructures.” We...

  • Service Manager

    6 months ago

    Peterborough, Canada Kenworth Ontario Full time

    Kenworth Ontario is currently looking for an experienced Service Manager to join our fast pace Service Department. We are looking for someone who will make things happen and can build and lead a team. Perks Offered in this role: - Competitive salary - Company paid benefits (Health, Vision, Dental, Life Insurance) - Great working environment Major Duties...

  • Manager, Corporate Services

    6 months ago

    Peterborough, Canada Otonabee Conservation Full time

    **Reports to: Chief Administrative Officer/Secretary-Treasurer** **Salary Range: $80,567 - $93,399 (under review)** **Purpose** The Manager, Corporate Services, is a member of the management team, reporting directly to the CAO/Secretary-Treasurer. Responsibilities include providing for the financial services, human resources services, support services and...

  • Project Manager Assistant

    6 months ago

    Peterborough, Canada Disaster Mitigation Services (DMS) Full time

    **About us** Disaster Mitigation Services (DMS) is an established insurance mitigation and restoration contractor servicing Peterborough and a large surrounding territory, with a wide variety of clientele. Our work environment includes: - Modern office setting - Growth opportunities - Up to date technology - Updated equipment, vehicles,...

  • Support Services Manager

    6 months ago

    Peterborough, Canada Campbellford Memorial Hospital Full time

    **Manager, Support Services** **Permanent Full Time** The Support Services Manager is a member of the leadership team and is responsible for the management functions of Environmental Services, Maintenance, Purchasing, Security, and Stores. The Manager is responsible for leading teams, planning and organizing departmental functions, including risk...

  • Program Manager

    4 months ago

    Peterborough, Canada Four Counties Addiction Services Team Inc. Full time

    Four Counties Addiction Services Team (Fourcast) is a community-based addiction treatment service provider that strives to provide the highest quality of evidence-based addiction treatment and case management services. Fourcast offers services across 5 sites in the region. The community treatment program staff work in-office and community settings and are...

  • Program Manager

    2 months ago

    Peterborough, Canada Four Counties Addiction Services Team Inc. Full time

    Four Counties Addiction Services Team (Fourcast) is a community-based addiction treatment service provider that strives to provide the highest quality of evidence-based addiction treatment and case management services. Fourcast offers services across 5 sites in the region. The community treatment program staff work in-office and community settings and are...

  • Director of Social Services Operations

    4 weeks ago

    Peterborough, Ontario, Canada Ontario Municipal Social Services Association Full time

    Located in the heart of the Kawartha tourism region, Peterborough is a unique community known for its exceptional quality of life and beautiful setting.The Director of Social Services Operations will lead the effective administration and delivery of the Children's Services program within the City and County of Peterborough.This role involves managing...

  • Operational Merchandising Manager

    2 months ago

    Peterborough, Canada SYSCO FOOD SERVICES Full time

    **Operational Merchandising Manager** - Reports To Director Operational Merchandising Location Sysco Canada, Remote Type Permanent Full-Time Closing Date October 16, 2024 Salary Range $69,688 - $129,313 **Company Overview** Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver...

  • Construction Services Manager

    7 months ago

    Peterborough, Canada Engage Engineering Full time

    Engage Engineering is a boutique consulting engineering firm based in Peterborough, providing civil engineering services to public and private sector clients. We place an emphasis on customer service by developing and maintaining strong relationships with our clients. We believe this helps us better understand our client’s needs and allows us to deliver...

  • Executive Director of Children's Services

    3 weeks ago

    Peterborough, Ontario, Canada The Children's Services Full time

    Make a difference in children's lives as an Executive Director at The Children's ServicesWe are looking for experienced and dedicated individuals to join our Board of Trustees/Non-Executive Directors.About the RoleThe Executive Director will be responsible for providing strategic leadership and guidance to the organisation, ensuring the delivery of...

  • Manager, IT Service Desk

    6 months ago

    Peterborough, Canada Fleming College Full time

    Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including...

  • Behaviour Consultant, Autism Services

    4 weeks ago

    Peterborough, Canada Canopy Support Services Full time

    **What We Will Ask of You**: As a key member of our Autism Services team, our Behaviour Consultant plays an important role. On most days you’ll be providing consultation, training and ABA-based services to empower children/youth with Autism, their caregivers, and schools within the Peterborough, Haliburton, Northumberland and Kawartha Lakes area. You will...