Housing Stabilization Case Manager

3 weeks ago

Toronto, Canada Fred Victor Full time

**Job Title**: Housing Stabilization Case Manager

**Position Type**: Full-Time, Permanent, Bargaining Unit

**Number of Positions**:2

**Rate**: $26.52 per hour

**Vacation**:4 weeksto start

**Benefits**: Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day

**RRSP**: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation

**Hours**:37.5 hours/week

**Supervisor**:Senior Manager, Mental Health & Addiction Housing First Program,HASS

**Posting Date**: August 4, 2023

**Application Deadline**: August 18, 2023

**Location**: 1236 Birchmount Road, Toronto and various locations in the community

**Why Fred Victor?**

For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We arecommitted to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

The Birchmount Green Project features 220 high quality, purpose built, affordable and supportive housing suites with funding by the City of Toronto and assistance from the Canada Mortgage and Housing Corporation. Fred Victor supports parents with dependent children and singles and couples with physical disabilities referred from City of Toronto’s CAHS (Coordinated Access to Housing & Supports)/PATHS (Priority Access to Housing and Supports), to provide intensive case management support to identified Birchmount Green residents in HASS units, using the Housing First, Strength base, Harm Reduction and Trauma Informed Care models to promote long-term stability in housing & community integration.

The Housing Stabilization Case Manager works as part of a team whose role is to offer case management and stabilization services and support to identified recently housed residents who may be experiencing a number of challenges or need support with tenancy and maintaining housing.

**Does this sound like work you want to be a part of?**

We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

**What You Will Do**:

- Ensure clients receive effective housing stabilization support as outlined in the Housing First Model by the City of Toronto.
- Assess clients through move in, housing stabilization, and community integration to assess possible eviction risks and concerns and proactively develop eviction prevention plans.
- Develop collaborative relationships with the Birchmount Green Property Management, program partners and mediate between clients and the landlord.
- Liaise with Birchmount Property Management to ensure completion of work orders.
- Follow up with clients about their responsibilities as tenants in order to maintain housing, including supporting them to address non-payment of rent or other breaches of tenant obligation under the Residential Tenancies Act.
- Provide high quality, culturally responsive, resident centered case management utilizing evidence-based practices of motivational interviewing, trauma-informed care, and harm reduction. Using creativity and perseverance when necessary to engage the most challenging residents with close monitoring of the program manager.

**What You Bring to the Team**:

- Bachelor's Degree in social work or a related field or equivalent combination of education and experience.
- Experience working with individuals & families experiencing homelessness and behavioral health issues, families with children, trauma, social isolation and/or other complex health needs.
- Strong commitment to learning and using Harm Reduction, Cultural Competence, Motivational Interviewing and Brief Treatment skills in order to promote improved behavioral health among tenants.
- Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations.

**What Sets You Apart**:

- Ability to set limits fairly and consistently while maintaining appropriate boundaries.
- Excellent organizational, communication, and interpersonal skills; the ability to balance many competing demands.
- Ability to communicate professionally both verbally and in writing, including the ability to successfully represent the organization in various forums.
- Ability to take initiative, plan, and work independently.
- Interpersonal skills, patience, persistence, tolerance, ability to engage and develop rapport with a wide range of personalities.
- Must have highly developed professional ethics and establish collaborative relationships with a wide range of individuals and

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