Housing Worker

2 weeks ago

Toronto, Canada Margaret's Housing and Community Support Services Full time

Reporting to the Director of Housing & Special Projects, Margaret’s Housing and Community Support Services (Margaret’s) is seeking a Housing Worker that will assist individuals in searching for, securing, and sustaining affordable housing through the development of housing readiness and provision of case management for homeless individuals, along with educating clients and service providers of crisis intervention, prevention and management strategies. The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers, and residents.

**Responsibilities**:

- Work in partnership with clients to help them gain access to basic needs and transportation, and to maintain and/or develop a supportive network.
- Assist with income supports by supporting clients in accessing assistance programs.
- Promote problem solving by providing information to and facilitating a discussion that focuses on clear communication and achievable solutions between clients and landlords and contributes to the common goal of sustaining successful tenancies for the long term.
- Make links and referrals by assisting clients with connections to other housing stability resources.
- Develop and maintain collaborative relationships working with the City of Toronto, key partners, supports, and community agencies for events and programs, as needed.
- Complete administrative requirements which include, but are not limited to, TGRIP, Pirouette for documentation and satisfy and complete government and/or funder reporting requirements.
- Perform any other tasks and duties as required.

**Qualifications**:

- Minimum 3 years’ working experience with individuals experiencing homelessness, particularly in the role of crisis intervention, mediation, and advocacy
- University degree or college diploma in social services
- Possess a comprehensive understanding of mental illness, addiction and recovery, and working with the anti-oppression framework
- Familiarity with community resources and crisis services
- Ability to work with digital case management software
- Must possess strong written and oral communication skills, and strong problem-solving skills
- Willingness to work flexible hours
- Second language an asset

**Margaret’s Housing and Community Support Services promotes the principles and practice of anti-oppression and the tenets of the human rights code. Should you require an accommodation for the interview process, please do not hesitate to reach out.**

COVID-19 considerations:
All employees are required to follow organizational and public health guidelines related to COVID-19 including, but not limited to, wearing a mask in the workplace. All employees are required to be fully vaccinated.

**Job Types**: Full-time, Fixed term contract

**Salary**: $15.50-$20.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Social Work: 1 year (preferred)

Work Location: One location

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